get_claim_detail
Retrieve full details for a single Mercado Livre claim—type, status, stage, parties, resolution, and messages—so you can review it before replying.
Instructions
Get the full details of a single claim (reclamação), including its type, status, stage, reason, related order id, the parties involved (complainant = buyer, respondent = seller), the resolution when the claim is closed, and the recent messages in the claim thread. Use this after get_claims to understand a specific claim before replying with send_claim_message. If the messages endpoint is unavailable, messages are simply omitted — the rest of the detail is still returned.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| claim_id | Yes | Numeric claim id from get_claims |