create_ticket
Creates a new ticket in Movidesk, supporting fields such as type, subject, category, urgency, status, clients, and actions for internal notes or public replies.
Instructions
Cria um novo ticket no Movidesk (POST /tickets). Aceita os campos do ticket conforme o layout da API (type, subject, category, urgency, status, clients, actions, etc.). O campo actions permite registrar a descrição inicial (type=1 nota interna, type=2 resposta pública).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| type | Yes | Tipo do ticket | |
| subject | Yes | Assunto do ticket |