ServiceNow MCP Server

Instructions

Implementation Reference

• src/servicenow_mcp/tools/catalog_optimization.py:144-199 (handler)

  Main handler function that performs the PATCH request to update a ServiceNow catalog item (sc_cat_item table) based on provided parameters.

  def update_catalog_item(
      config: ServerConfig, auth_manager: AuthManager, params: UpdateCatalogItemParams
  ) -> Dict:
      """
      Update a catalog item.
  
      Args:
          config: The server configuration
          auth_manager: The authentication manager
          params: The parameters for updating the catalog item
  
      Returns:
          A dictionary containing the result of the update operation
      """
      logger.info(f"Updating catalog item: {params.item_id}")
      
      try:
          # Build the request body with only the provided parameters
          body = {}
          if params.name is not None:
              body["name"] = params.name
          if params.short_description is not None:
              body["short_description"] = params.short_description
          if params.description is not None:
              body["description"] = params.description
          if params.category is not None:
              body["category"] = params.category
          if params.price is not None:
              body["price"] = params.price
          if params.active is not None:
              body["active"] = str(params.active).lower()
          if params.order is not None:
              body["order"] = str(params.order)
          
          # Make the API request
          url = f"{config.instance_url}/api/now/table/sc_cat_item/{params.item_id}"
          headers = auth_manager.get_headers()
          headers["Content-Type"] = "application/json"
          
          response = requests.patch(url, headers=headers, json=body)
          response.raise_for_status()
          
          return {
              "success": True,
              "message": "Catalog item updated successfully",
              "data": response.json()["result"],
          }
      
      except Exception as e:
          logger.error(f"Error updating catalog item: {e}")
          return {
              "success": False,
              "message": f"Error updating catalog item: {str(e)}",
              "data": None,
          }

• src/servicenow_mcp/tools/catalog_optimization.py:30-41 (schema)

  Pydantic BaseModel defining the input schema/parameters for the update_catalog_item tool.

  class UpdateCatalogItemParams(BaseModel):
      """Parameters for updating a catalog item."""
  
      item_id: str
      name: Optional[str] = None
      short_description: Optional[str] = None
      description: Optional[str] = None
      category: Optional[str] = None
      price: Optional[str] = None
      active: Optional[bool] = None
      order: Optional[int] = None

• src/servicenow_mcp/tools/__init__.py:6-9 (registration)

  Import of the update_catalog_item handler into the tools namespace, making it available for registration in the MCP server.

  from servicenow_mcp.tools.catalog_optimization import (
      get_optimization_recommendations,
      update_catalog_item,
  )