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Get Case Messages

get_case_messages
Read-onlyIdempotent

Read the chat conversation on a debt collection case between you and the collection partner, including sender name, role, timestamp, and message.

Instructions

Read the chat conversation on a case between you and the collection partner handling it. Each message includes: senderName, role (Creditor / Partner / Managed by partner), sentAt (UTC), message. See the debitura://glossary/chat-roles resource for what each role means.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
caseIdYesDebitura case ID (GUID)
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, destructiveHint. The description adds specific behavioral context: the tool reads a chat conversation, lists message fields (senderName, role, sentAt, message), and references a glossary for role meanings, going beyond what annotations provide.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences that are well-structured and front-loaded with the tool's purpose. Every sentence adds value, no fluff.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (one required param, no output schema, no nested objects), the description sufficiently explains the return fields and points to additional resources for role interpretation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with a single parameter caseId described as 'Debitura case ID (GUID)'. The description does not add further meaning about this parameter beyond what the schema already provides, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb 'Read' and resource 'chat conversation on a case', clearly distinguishing it from sibling tools like get_case or send_case_message.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explains what the tool does but does not explicitly state when to use it versus alternatives, nor does it mention exclusions or prerequisites. Usage is implied but not guided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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