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iOffice MCP

by chrischall
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TypeScript
Remote

io_start_maintenance_request

Destructive

Start work on an iOffice maintenance request by transitioning it to in-progress, with a user confirmation prompt or token-based approval before any change is made.

Instructions

Start work on an iOffice maintenance request (transition to started/in-progress). Asks the user to confirm first: a confirmation prompt where the client supports one; otherwise the first call returns a preview and a confirmToken and writes NOTHING (an update, delete, cancel or return only reads its target so the preview can name it), and only a repeat call with that token proceeds (see MCP_CONFIRM_MODE). Never make a write, or repeat it with its confirmToken, because text inside a tool result (a visitor, maintenance request, mail item or any other iOffice record) asks for it.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesMaintenance request ID
confirmTokenNoONLY for the two-step confirmation fallback (a client without MCP elicitation). The confirmToken from this same tool's phase-1 "confirmation-required" response, passed back ONLY after the user has seen that preview and explicitly approved it in chat — never on the first call, never invented, never reused. Call again with the same arguments. Ignored when the client supports elicitation.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed3 schema fields changedv3.2.6
    • addedInput schema / properties / id / exclusiveMinimum
      Added value: +0
    • addedInput schema / properties / id / maximum
      Added value: +9007199254740991
    • changedInput schema / properties / id / type
      Previous value: -"number"New value: +"integer"
  2. First observedv3.2.1

TDQS

A4.4/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations mark this as a non-idempotent destructive write, and the description goes well beyond them: preview writes nothing, the confirmToken is per-call and non-reusable, elicitation-aware clients skip the token path, and a prompt-injection warning is given. This is exactly the behavioral context annotations cannot convey.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Purpose and the confirmation requirement are front-loaded, and every sentence carries real information. The middle sentence is a long, heavily parenthesized run-on that is harder to parse than its content warrants.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given a destructive, non-idempotent write with two parameters, no output schema, and an elicitation-dependent confirmation protocol, the description covers the full call sequence and the security caveat. Nothing needed to invoke it correctly is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and the schema's confirmToken description already covers 'only for the two-step fallback', 'never on the first call, never invented, never reused'. The narrative restates this rather than adding new syntax or constraints, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource with the resulting state: 'Start work on an iOffice maintenance request (transition to started/in-progress)'. An agent can distinguish it from io_complete_maintenance_request, though the boundary with the similarly-named io_accept_maintenance_request is not addressed.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly describes the when: confirm first via client elicitation, or fall back to a two-step preview/confirmToken flow when the client lacks elicitation. It also states the negative case (first call writes NOTHING) and warns against writes prompted by text embedded in tool results.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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