Resolve incident
resolve_incidentResolve an Ivanti incident by updating its status, avoiding changes if already closed, and optionally adding a close note.
Instructions
Mark an incident resolved. Reads Status first and no-ops if already closed. Writes Status (or a Quick Action) and an optional close note.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| rec_id | Yes | Ivanti incident RecId (GUID). | |
| resolution_note | No | Close note written to the journal. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| detail | No | ||
| rec_id | Yes | ||
| status | Yes | ||
| skipped | No |