Add incident note
add_noteAdd a journal note to an Ivanti incident by supplying the incident RecId and note text, with an optional summary, to record updates directly on the ticket.
Instructions
Create a journal note on an incident. Writes Notes, Summary, and ParentLink_RecID on the journal business object.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| notes | Yes | Journal body shown on the ticket. | |
| rec_id | Yes | Ivanti incident RecId (GUID). | |
| summary | No | Short journal summary. | Note |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| linked | No | ||
| rec_id | Yes | ||
| journal_id | No |