Retrieve a thread by ID
RetrieveThreadByIdRetrieve a conversation thread by ID to get its status, inbox, original channel, assignee, associated contact, and ticket associations.
Instructions
Retrieve detailed information about a conversation thread by ID: status, inbox, original channel, assignee and associated contact.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| is_archived | No | Set true if the thread is archived | |
| conversation_thread_id | Yes | The unique identifier for the conversation thread you wish to retrieve | |
| include_ticket_association | No | Include associated ticket IDs |