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amalodev

hubspot-conversations-mcp

by amalodev

Retrieve conversation threads

RetrieveConversationThreads
Read-only

Fetch HubSpot conversation threads with optional filters for inbox, status, contact, ticket, and time, plus sorting and pagination.

Instructions

Retrieve conversation threads from HubSpot Conversations. You can apply optional filters (inbox, OPEN/CLOSED status, associated contact or ticket, time window) and sorting to tailor the results. Paginated: pass after from the previous response's paging.next.after.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sortNoFields to sort by, e.g. latestMessageTimestamp
afterNoPagination cursor from paging.next.after
limitNoMax results per page
inbox_idNoOnly threads in these inbox IDs
is_archivedNoSet true to list archived threads instead
thread_statusNoFilter by thread status
associated_ticket_idNoOnly threads associated with this ticket ID
associated_contact_idNoOnly threads associated with this CRM contact ID
include_ticket_associationNoInclude associated ticket IDs on each thread
latest_message_timestamp_afterNoOnly threads with messages after this ISO 8601 timestamp, e.g. 2026-08-01T00:00:00Z
latest_message_timestamp_beforeNoOnly threads with messages before this ISO 8601 timestamp
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

readOnlyHint=true is already provided, and the description adds pagination behavior (pass `after` from paging.next.after), which is useful. There is no contradiction with annotations, and the read-only nature means no destructive side effects need to be disclosed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the primary purpose, then adding filter and pagination details. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with 11 parameters and no output schema, the description provides a solid overview including filters, sorting, and pagination. It mentions the response's paging structure, but does not specify the overall return format or defaults, leaving minor gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the baseline is 3. The description groups filters by category (inbox, status, associated contact/ticket, time window) and mentions sorting, but does not add details beyond what is already in the schema descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it retrieves conversation threads from HubSpot Conversations with a specific verb and resource. It outlines filtering and sorting capabilities, distinguishing it as a list/filter tool, but does not explicitly contrast it with sibling tools like RetrieveThreadById.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The context is clear: use this tool to retrieve conversation threads with optional filters and sorting. It does not explicitly mention alternatives or exclusions, but the plural 'threads' and filter options imply it is for listing rather than single-thread retrieval.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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