list_knowledge_gaps
List customer questions the AI could not answer well, flagged by the gap detector with the message, reply, canonical question, and suggested answer; open gaps by default, read-only.
Instructions
List knowledge gaps. Questions the AI could not answer well, flagged by the gap detector with the customer message, the AI reply, a canonical form of the question, and a suggested answer and target. Open gaps by default; status=all for everything. Read-only: fix a gap with POST /knowledge/faqs or by editing identity.instructions, and dismiss it in the portal.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | Page size, 1 to 100. Default 25. | |
| since | No | ISO-8601 UTC on last_seen_at. | |
| status | No | Default open. Use all for every status. | open |
| channel | No | Channel the question came in on. | |
| signal_type | No | Why it was flagged. | |
| starting_after | No | The next_cursor from the previous page. |