send_reply
Send visible replies or internal admin notes to conversations in the Cuti-E platform to manage user feedback and communication.
Instructions
Send a reply message in a conversation. Can be a visible reply or an internal note.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| conversation_id | Yes | The conversation ID to reply to | |
| message | Yes | The message text | |
| is_internal_note | No | If true, message is only visible to admins (default: false) |
Implementation Reference
- index.js:424-429 (handler)The handler logic for 'send_reply', which sends a POST request to the API to create a message in a conversation.
case "send_reply": { const body = { message: args.message }; if (args.is_internal_note) body.is_internal_note = true; result = await apiRequest("POST", `/v1/conversations/${args.conversation_id}/messages`, { body }); break; } - index.js:145-167 (schema)The tool definition and input schema for 'send_reply'.
{ name: "send_reply", description: "Send a reply message in a conversation. Can be a visible reply or an internal note.", inputSchema: { type: "object", properties: { conversation_id: { type: "string", description: "The conversation ID to reply to", }, message: { type: "string", description: "The message text", }, is_internal_note: { type: "boolean", description: "If true, message is only visible to admins (default: false)", }, }, required: ["conversation_id", "message"], }, },