List conversations with optional filters. Returns conversations with status, priority, unread counts, and pagination.

Get a single conversation with its messages and tags.

Send a reply message in a conversation. Can be a visible reply or an internal note.

Update conversation status, priority, assignment, title, or category.

Close/delete a conversation.

List all registered apps for the current team, with usage stats.

Get details for a specific app including configuration and notification settings.

Get analytics dashboard with conversation stats, response times, breakdowns by category/status/priority/app, daily trends, and team activity.

List all team members with their roles.

Get current team/customer info including tier, mascot settings, and brand color.

Get active user count (DAU/WAU/MAU) for a specific app based on anonymous activity pings.

Get active user counts across all apps at once. Queries each app's DAU/WAU/MAU stats.

Get sentiment analysis breakdown (positive/neutral/negative) by app, category, and time period. Powered by AI classification.

Get AI-extracted feature requests ranked by vote count. Each request is auto-extracted from user feedback and de-duplicated.

Update the status or title of a feature request.

Merge a duplicate feature request into a target. Combines vote counts and linked conversations, then deletes the source.