Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| CUTIE_API_KEY | Yes | Admin API key (ck_live_...) | |
| CUTIE_API_URL | No | API base URL (default: https://api.cuti-e.com) | https://api.cuti-e.com |
Capabilities
Features and capabilities supported by this server
| Capability | Details |
|---|---|
| tools | {} |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
| list_conversations | List conversations with optional filters. Returns conversations with status, priority, unread counts, and pagination. |
| get_conversation | Get a single conversation with its messages and tags. |
| send_reply | Send a reply message in a conversation. Can be a visible reply or an internal note. |
| update_conversation | Update conversation status, priority, assignment, title, or category. |
| delete_conversation | Close/delete a conversation. |
| list_apps | List all registered apps for the current team, with usage stats. |
| get_app | Get details for a specific app including configuration and notification settings. |
| get_dashboard | Get analytics dashboard with conversation stats, response times, breakdowns by category/status/priority/app, daily trends, and team activity. |
| list_team | List all team members with their roles. |
| get_customer | Get current team/customer info including tier, mascot settings, and brand color. |
| get_active_users | Get active user count (DAU/WAU/MAU) for a specific app based on anonymous activity pings. |
| get_active_users_all_apps | Get active user counts across all apps at once. Queries each app's DAU/WAU/MAU stats. |
| get_sentiment_insights | Get sentiment analysis breakdown (positive/neutral/negative) by app, category, and time period. Powered by AI classification. |
| get_feature_requests | Get AI-extracted feature requests ranked by vote count. Each request is auto-extracted from user feedback and de-duplicated. |
| update_feature_request | Update the status or title of a feature request. |
| merge_feature_requests | Merge a duplicate feature request into a target. Combines vote counts and linked conversations, then deletes the source. |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |