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PagerDuty

pagerduty-mcp

Official
by PagerDuty

list_business_services

Read-onlyIdempotent

Retrieve a list of all business services in PagerDuty to view service details and configurations. Useful for auditing and managing service dependencies.

Instructions

List all business services.

Returns:
    JSON string of business services

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations declare readOnlyHint, idempotentHint, and destructiveHint, which already convey safety. The description adds only the return format (JSON string), providing minimal extra behavioral context beyond what annotations offer.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, but the second sentence is somewhat redundant. Nevertheless, the description is short and front-loaded with the main purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a parameterless list tool with an output schema, the description is adequate in covering the basic function and return type. Lacks details about what constitutes a business service, but not critical given the simplicity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters, so schema coverage is trivially 100%. Description mentions the return format (JSON string), adding value beyond the empty schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description states 'List all business services' which clearly indicates the action and resource. However, it does not explicitly differentiate from sibling tools like 'list_services', relying on the name for distinction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives or any context about prerequisites. Missing information on typical use cases or limitations.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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