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PagerDuty

pagerduty-mcp

Official
by PagerDuty

get_service

Read-onlyIdempotent

Retrieve detailed information about a PagerDuty service by providing its service ID.

Instructions

Get details for a specific service.

Args:
    service_id: The ID of the service to retrieve

Returns:
    The service details

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
service_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
idNoThe ID of the service
nameNoThe name of the service
teamsNoList of teams associated with the service
statusNoThe current state of the service
descriptionNoThe description of the service
escalation_policyYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds no behavioral context beyond what annotations already provide (readOnlyHint, idempotentHint, destructiveHint). It merely restates the operation without additional details like caching or error handling.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very concise with no unnecessary words. It fronts the main action and includes structured Args/Returns sections, all within a few lines.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers the core functionality: what it does, required parameter, and return value. With an output schema present, it need not detail return structure, but omits edge cases like missing IDs.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0%, so the description carries the full burden. It explains that 'service_id' is 'the ID of the service to retrieve,' adding meaning beyond the schema's 'Service Id' title.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Get details for a specific service,' specifying the verb and resource. It distinguishes from sibling tools like 'list_services' and other entity-specific get_ tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool vs alternatives (e.g., list_services). Usage is implied by the name and parameter, but no when-not-to or context provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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