get_call
Retrieve complete details for any voice call: full transcript, summary, recording, success rating, topics, and extracted data. Answer 'What happened on that call?' with this single tool.
Instructions
Get full details for a specific voice session including transcript.
This is the primary tool for post-call analysis. Returns everything: the full conversation transcript (who said what, in order), call summary, recording URL, success evaluation, topics discussed, and any data extracted during the call.
The transcript is a list of turns: [{"role": "agent", "text": "..."}, {"role": "user", "text": "..."}, ...] — making it easy to review exactly what happened on the call.
Use this when asked: "What happened on that call?", "What did the caller say?", "Was the agent successful?", "Show me the transcript."
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| call_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||