conversations_add_an_inbound_message
Log incoming SMS, email, calls, or chat messages into a GoHighLevel conversation to keep CRM records accurate and complete.
Instructions
Add an inbound message
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| call | No | Phone call dialer and receiver information | |
| date | No | Date of the inbound message | |
| html | No | HTML Body of Email | |
| type | Yes | Message Type | |
| altId | No | external mail provider's message id Defaults to GHL_LOCATION_ID when omitted. | |
| emailCc | No | List of email address to CC | |
| emailTo | No | Recipient email address. This field is associated with the contact record and cannot be dynamically changed. | |
| message | No | Message Body | |
| subject | No | Subject of the Email | |
| emailBcc | No | List of email address to BCC | |
| contactId | Yes | Contact Id | |
| direction | No | Message direction, if required can be set manually, default is outbound | |
| emailFrom | No | Email address to send from. This field is associated with the contact record and cannot be dynamically changed. | |
| attachments | No | Array of attachments | |
| conversationId | Yes | Conversation Id | |
| emailMessageId | No | Send the email message id for which this email should be threaded. This is for replying to a specific email | |
| conversationProviderId | Yes | Conversation Provider Id |