search_tickets_by_status
Filter and retrieve Intercom support tickets by status (open, pending, or resolved) with optional date range for efficient workload analysis and issue resolution tracking.
Instructions
Searches for tickets by status with optional date filtering.
Required: status (one of: open, pending, resolved) Optional: startDate, endDate (DD/MM/YYYY format)
Use when analyzing support workload or tracking issue resolution.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| endDate | No | Optional end date in DD/MM/YYYY format (e.g., '21/01/2025') | |
| startDate | No | Optional start date in DD/MM/YYYY format (e.g., '15/01/2025') | |
| status | Yes | Ticket status to search for (open, pending, or resolved) |
Input Schema (JSON Schema)
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