"""
TANSS API Tools - ticket states
Auto-generated from TANSS API specification v10.10.0
"""
from typing import Any, Dict, Optional, List
import httpx
from .base import BaseTool
class TicketStatesTools(BaseTool):
"""Tools for ticket states operations"""
def __init__(self, base_url: str, api_token: str, role_specific_token: Optional[str] = None):
"""
Initialize ticket states tools
Args:
base_url: TANSS API base URL
api_token: Default API token (employee login)
role_specific_token: Optional role-specific token (e.g., ERP, PHONE, MONITORING)
"""
super().__init__(base_url, api_token, role_specific_token)
def get_admin_ticketstates(self) -> Dict[str, Any]:
"""
Gets a list of all ticket states
Path: /api/v1/admin/ticketStates
Method: get
Returns:
API response as dictionary
"""
url = f"{self.base_url}/api/v1/admin/ticketStates"
return self._request("get", url)
def post_admin_ticketstates(self, body: Dict[str, Any]) -> Dict[str, Any]:
"""
Creates a ticket state
Path: /api/v1/admin/ticketStates
Method: post
Parameters:
body: ticket state object to be saved
Returns:
API response as dictionary
"""
url = f"{self.base_url}/api/v1/admin/ticketStates"
return self._request("post", url, json=body)
def put_admin_ticketstates(self, id: int, body: Dict[str, Any]) -> Dict[str, Any]:
"""
Updates a ticket state
Path: /api/v1/admin/ticketStates/{id}
Method: put
Parameters:
id: id of the ticket state that shall be updated
body: ticket state object to be updated
Returns:
API response as dictionary
"""
url = f"{self.base_url}/api/v1/admin/ticketStates/{id}"
return self._request("put", url, json=body)
def delete_admin_ticketstates(self, id: int) -> Dict[str, Any]:
"""
Deletes a ticket state
Path: /api/v1/admin/ticketStates/{id}
Method: delete
Parameters:
id: id of the ticket state that shall be deleted
Returns:
API response as dictionary
"""
url = f"{self.base_url}/api/v1/admin/ticketStates/{id}"
return self._request("delete", url)