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ticket_content.py3.06 kB
""" TANSS API Tools - ticket content Auto-generated from TANSS API specification v10.10.0 """ from typing import Any, Dict, Optional, List import httpx from .base import BaseTool class TicketContentTools(BaseTool): """Tools for ticket content operations""" def __init__(self, base_url: str, api_token: str, role_specific_token: Optional[str] = None): """ Initialize ticket content tools Args: base_url: TANSS API base URL api_token: Default API token (employee login) role_specific_token: Optional role-specific token (e.g., ERP, PHONE, MONITORING) """ super().__init__(base_url, api_token, role_specific_token) def get_tickets_documents(self, ticketid: int) -> Dict[str, Any]: """ Gets all ticket documents Path: /api/v1/tickets/{ticketid}/documents Method: get Parameters: ticketid: Returns: API response as dictionary """ url = f"{self.base_url}/api/v1/tickets/{ticketid}/documents" return self._request("get", url) def get_tickets_documents(self, ticketid: int, documentid: int) -> Dict[str, Any]: """ Gets a ticket document Path: /api/v1/tickets/{ticketid}/documents/{documentid} Method: get Parameters: ticketid: documentid: id of the document Returns: API response as dictionary """ url = f"{self.base_url}/api/v1/tickets/{ticketid}/documents/{documentid}" return self._request("get", url) def get_tickets_screenshots(self, ticketid: int) -> Dict[str, Any]: """ Gets all ticket images Path: /api/v1/tickets/{ticketid}/screenshots Method: get Parameters: ticketid: Returns: API response as dictionary """ url = f"{self.base_url}/api/v1/tickets/{ticketid}/screenshots" return self._request("get", url) def get_tickets_screenshots(self, ticketid: int, imageid: int) -> Dict[str, Any]: """ Gets a ticket image Path: /api/v1/tickets/{ticketid}/screenshots/{imageid} Method: get Parameters: ticketid: imageid: id of the image Returns: API response as dictionary """ url = f"{self.base_url}/api/v1/tickets/{ticketid}/screenshots/{imageid}" return self._request("get", url) def post_tickets_upload(self, ticketid: int, body: Optional[Dict[str, Any]] = None) -> Dict[str, Any]: """ upload a document/image Path: /api/v1/tickets/{ticketid}/upload Method: post Parameters: ticketid: body: Request body Returns: API response as dictionary """ url = f"{self.base_url}/api/v1/tickets/{ticketid}/upload" return self._request("post", url, json=body)

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