MCP ITSM Integration
by madosh
Verified
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| JIRA_URL | No | Your Jira instance URL (e.g., https://your-instance.atlassian.net) | |
| IVANTI_URL | No | Your Ivanti Neurons instance URL (e.g., https://your-instance.ivanti.com) | |
| ZENDESK_URL | No | Your Zendesk instance URL (e.g., https://your-instance.zendesk.com) | |
| CHERWELL_URL | No | Your Cherwell instance URL (e.g., https://your-instance.cherwell.com) | |
| JIRA_USERNAME | No | Your Jira username | |
| ZENDESK_EMAIL | No | Your Zendesk email | |
| JIRA_API_TOKEN | No | Your Jira API token | |
| IVANTI_CLIENT_ID | No | Your Ivanti Neurons client ID | |
| IVANTI_TENANT_ID | No | Your Ivanti Neurons tenant ID | |
| CHERWELL_PASSWORD | No | Your Cherwell password | |
| CHERWELL_USERNAME | No | Your Cherwell username | |
| ZENDESK_API_TOKEN | No | Your Zendesk API token | |
| CHERWELL_AUTH_MODE | No | Your Cherwell authentication mode | internal |
| CHERWELL_CLIENT_ID | No | Your Cherwell client ID | |
| SERVICENOW_INSTANCE | No | Your ServiceNow instance name | |
| SERVICENOW_PASSWORD | No | Your ServiceNow password | |
| SERVICENOW_USERNAME | No | Your ServiceNow username | |
| IVANTI_CLIENT_SECRET | No | Your Ivanti Neurons client secret |
Schema
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |