Skip to main content
Glama

Targetprocess MCP Server

# Semantic Operations Troubleshooting Guide This guide helps diagnose and resolve common issues with semantic operations in the Targetprocess MCP server. ## Common Issues and Solutions ### 1. Operations Not Appearing for Your Role **Symptoms:** - Expected operations like `show_my_tasks` or `start_working_on` are not available - Only basic CRUD operations appear - Role-specific features missing **Diagnosis:** ```bash # Check your role configuration echo $TP_USER_ROLE # Verify the role is valid # Valid roles: developer, project-manager, tester, product-owner ``` **Solutions:** 1. **Set the correct role:** ```bash export TP_USER_ROLE=developer # or project-manager, tester, product-owner ``` 2. **Check personality configuration exists:** ```bash ls config/personalities/ # Should show: developer.json, project-manager.json, etc. ``` 3. **Verify in your MCP configuration:** ```json { "mcpServers": { "targetprocess": { "env": { "TP_USER_ROLE": "developer", "TP_USER_ID": "12345" } } } } ``` ### 2. Dynamic Discovery Failures **Symptoms:** - Operations fail with "Could not discover entity states" - "Unable to find In Progress state" errors - Fallback to manual state selection **Diagnosis:** ```typescript // Check if discovery is working by using inspect_object { "action": "get_properties", "entityType": "EntityState" } ``` **Solutions:** 1. **Verify API permissions:** - Ensure your user has read access to EntityState - Check if custom fields are accessible 2. **Handle non-standard state names:** ```typescript // The system tries multiple patterns: // "In Progress", "InProgress", "Active", "WIP" // If your system uses different names, operations will fall back ``` 3. **Check for API throttling:** - Discovery makes multiple API calls - If rate limited, implement delays between operations ### 3. Context Building Errors **Symptoms:** - "Failed to build operation context" errors - Missing user information in operations - Incorrect filtering of results **Diagnosis:** ```bash # Verify user configuration echo $TP_USER_ID echo $TP_USER_EMAIL # Test with get_entity { "type": "User", "id": YOUR_USER_ID } ``` **Solutions:** 1. **Set user identity correctly:** ```bash export TP_USER_ID=12345 export TP_USER_EMAIL=user@company.com ``` 2. **Verify user exists in Targetprocess:** - Check that the USER_ID corresponds to a valid user - Ensure the email matches the Targetprocess account 3. **Handle missing user context:** - Operations will work without user context but with limited personalization - Some features like "my tasks" require user identity ### 4. Performance Issues with Semantic Operations **Symptoms:** - Slow operation execution - Timeouts during discovery - High API usage **Diagnosis:** ```typescript // Monitor API calls during operations // Each semantic operation may make 2-5 API calls: // 1. Discovery calls (states, priorities, etc.) // 2. Main operation call // 3. Context enrichment calls ``` **Solutions:** 1. **Enable caching (if implemented):** ```bash export TP_ENABLE_DISCOVERY_CACHE=true export TP_CACHE_TTL=3600 # 1 hour ``` 2. **Optimize discovery patterns:** - Discovery results are often reusable across operations - Consider implementing a discovery warm-up on startup 3. **Reduce included fields:** ```typescript // Limit context building to essential fields { "includeAdvancedContext": false } ``` ### 5. Fallback Behavior Not Working **Symptoms:** - Operations fail completely instead of falling back - No graceful degradation - Missing fallback warnings **Diagnosis:** ```typescript // Check operation response for fallback indicators { "success": true, "warning": "Could not discover states, using defaults", "fallbackMode": true } ``` **Solutions:** 1. **Ensure proper error handling:** - Operations should catch discovery failures - Fallback should provide basic functionality 2. **Check fallback configuration:** - Some operations may have fallback disabled for safety - Review operation implementation for fallback logic 3. **Monitor fallback patterns:** - Frequent fallbacks indicate configuration issues - Log fallback occurrences for analysis ## Debugging Techniques ### 1. Enable Verbose Logging ```bash export TP_LOG_LEVEL=debug export TP_LOG_DISCOVERY=true ``` ### 2. Test Discovery Independently ```typescript // Use inspect_object to test discovery { "action": "discover_api_structure" } // Check specific entity metadata { "action": "get_properties", "entityType": "Task" } ``` ### 3. Trace Operation Execution ```typescript // Many operations support trace mode { "enableTrace": true, "taskId": 12345 } ``` ### 4. Verify Role-Based Filtering ```typescript // Check what operations are available // The list should match your role's personality configuration ``` ## Common Error Messages ### "Discovery failed: Entity type not found" - **Cause**: The entity type doesn't exist in your Targetprocess instance - **Fix**: Verify entity type names match your configuration ### "No suitable state found for transition" - **Cause**: State discovery couldn't find expected states - **Fix**: Check EntityState configuration in Targetprocess ### "User context not available" - **Cause**: TP_USER_ID not set or invalid - **Fix**: Set valid user credentials in environment ### "Role 'unknown' not recognized" - **Cause**: TP_USER_ROLE not set or invalid - **Fix**: Set to valid role: developer, project-manager, tester, product-owner ### "Operation not available for current role" - **Cause**: Trying to use operation not configured for your role - **Fix**: Check personality configuration or switch roles ## Performance Optimization ### 1. Reduce Discovery Frequency - Cache discovery results when possible - Reuse discovery data across operations - Implement TTL-based cache invalidation ### 2. Optimize API Calls - Use specific queries instead of broad searches - Limit included fields to necessary data - Batch operations when possible ### 3. Monitor API Usage - Track number of calls per operation - Identify operations with excessive API usage - Optimize high-frequency operations first ## Getting Help If you continue to experience issues: 1. **Check the logs** for detailed error messages 2. **Review the operation source code** in `/src/operations/` 3. **Test with basic tools first** to isolate semantic layer issues 4. **Open an issue** with: - Your role configuration - The operation you're trying to use - Complete error messages - Your Targetprocess version ## Related Documentation - [Semantic Operations Overview](README.md) - [General Troubleshooting](../integration/troubleshooting.md) - [Development Guide](../development/README.md) - [Role Configuration](developer.md)

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/aaronsb/apptio-target-process-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server