Skip to main content
Glama

Rootly MCP server

Official
texttest.json154 kB
{ "data": [ { "id": "d374e44c-2495-4af5-933b-4f791e5e46c7", "type": "incidents", "attributes": { "parent_incident_id": null, "sequential_id": 3051, "title": "Roles and responsibilities not assigned during elasticsearch production incident", "slug": "frosty-plains", "kind": "normal", "private": false, "summary": "The incident involving the elasticsearch-prod service began on August 28, 2025, at 9:09 PM UTC, classified as SEV2, but no specific root cause has been determined as of yet. The severity of the issue could potentially impact customers, though details on that have not been provided. The incident was reported by JP Cheung, and so far, no roles such as Commander or Executive Sponsor have been assigned to manage the situation, nor have action items been allocated to individuals, leaving several tasks unresolved including updating the incident summary and communicating with customers.", "status": "resolved", "source": "slack", "url": "https://rootly.com/account/incidents/3051-frosty-plains", "short_url": "https://root.ly/wmwg9r", "user": { "data": { "id": "3497", "type": "users", "attributes": { "name": "JP Cheung", "email": "jp@rootly.com", "phone": "+17789281114", "phone_2": null, "first_name": "JP", "last_name": "Cheung", "full_name": "JP Cheung", "full_name_with_team": "[FailWhale Tales] JP Cheung", "slack_id": "U09093BP1HS", "time_zone": "America/Los_Angeles", "updated_at": "2025-08-28T14:16:11.628-07:00", "created_at": "2022-01-24T08:48:43.691-08:00" }, "relationships": { "email_addresses": { "data": [ { "id": "75440862-9b71-44ba-9c9d-4b7901587ebd", "type": "user_email_addresses" } ] }, "phone_numbers": { "data": [ { "id": "8b482519-41cc-4a90-94a5-55c62bd5c0ee", "type": "user_phone_numbers" } ] }, "devices": { "data": [ { "id": "3c051674-b3f3-4031-8a5a-d4aba164596b", "type": "user_devices" } ] }, "role": { "data": { "created_at": "2023-01-11T09:14:21.659-08:00", "updated_at": "2024-10-08T23:56:33.137-07:00", "display_order": 1, "api_keys_permissions": [ "create", "update", "read", "delete" ], "billing_permissions": [ "update" ], "environments_permissions": [ "create", "read", "update", "delete" ], "functionalities_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "incident_causes_permissions": [ "create", "read", "update", "delete" ], "incident_roles_permissions": [ "create", "read", "update", "delete" ], "incident_types_permissions": [ "create", "read", "update", "delete" ], "incidents_permissions": [ "create", "read", "update", "delete" ], "private_incidents_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "playbooks_permissions": [ "create", "read", "update", "delete" ], "retrospective_permissions": [ "create", "read", "update", "delete" ], "roles_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "severities_permissions": [ "create", "read", "update", "delete" ], "status_pages_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "team_id": 1351, "name": "owner", "slug": "owner", "is_editable": false, "is_deletable": false, "incident_feedbacks_permissions": [ "read", "create", "update" ], "form_fields_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "secrets_permissions": [ "create", "read", "update", "delete" ], "id": "23f38a98-2209-400a-b46b-3003f5b35b52", "deleted_at": null, "incident_permission_set_id": null, "pulses_permissions": [ "create", "update", "read" ], "alerts_permissions": [ "create", "read" ], "paging_permissions": [ "create", "read", "update", "delete" ], "sub_statuses_permissions": [ "create", "read", "update", "delete" ], "catalogs_permissions": [ "create", "read", "update", "delete" ], "communication_permissions": [ "create", "read", "update", "delete" ], "incident_communication_permissions": [ "create", "read", "update", "delete", "send" ], "integrations_permissions": [ "create", "read", "update", "delete" ] } }, "on_call_role": { "data": { "id": "410067b9-78ec-4f82-a6a8-448c5eca7906", "team_id": 1351, "name": "Admin", "slug": "admin", "system_role": "admin", "deleted_at": null, "created_at": "2024-04-30T11:35:19.074-07:00", "updated_at": "2024-04-30T11:35:19.074-07:00", "alerts_permissions": [ "create", "update", "read" ], "api_keys_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "escalation_policies_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "integrations_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "on_call_roles_permissions": [ "create", "read", "update", "delete" ], "schedules_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "shift_overrides_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "contacts_permissions": [ "read" ], "live_call_routing_permissions": [ "create", "read", "update", "delete" ], "heartbeats_permissions": [ "create", "read", "update", "delete" ], "alert_urgency_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "read", "create", "update", "delete" ], "alert_sources_permissions": [ "create", "update", "delete", "read" ], "schedule_override_permissions": [ "create", "update" ], "on_call_readiness_report_permissions": [ "read" ], "alert_routing_rules_permissions": [ "create", "update", "read", "delete" ], "alert_fields_permissions": [ "create", "read", "update", "delete" ], "alert_groups_permissions": [ "create", "update", "read", "delete" ] } } } } }, "severity": { "data": { "id": "e2a59ad1-0bab-4778-9653-a2765c952ded", "type": "severities", "attributes": { "name": "SEV2", "slug": "sev2", "description": "Stability or **minor customer-impacting issues** that require immediate attention from service owners, _e.g. 1 node failed_", "severity": "medium", "color": "#FBE4A0", "position": 3, "notify_emails": [], "slack_channels": [], "slack_aliases": [], "created_at": "2023-01-11T09:14:21.945-08:00", "updated_at": "2024-08-22T21:14:39.531-07:00" } } }, "in_triage_by": null, "started_by": { "data": { "id": "3497", "type": "users", "attributes": { "name": "JP Cheung", "email": "jp@rootly.com", "phone": "+17789281114", "phone_2": null, "first_name": "JP", "last_name": "Cheung", "full_name": "JP Cheung", "full_name_with_team": "[FailWhale Tales] JP Cheung", "slack_id": "U09093BP1HS", "time_zone": "America/Los_Angeles", "updated_at": "2025-08-28T14:16:11.628-07:00", "created_at": "2022-01-24T08:48:43.691-08:00" }, "relationships": { "email_addresses": { "data": [ { "id": "75440862-9b71-44ba-9c9d-4b7901587ebd", "type": "user_email_addresses" } ] }, "phone_numbers": { "data": [ { "id": "8b482519-41cc-4a90-94a5-55c62bd5c0ee", "type": "user_phone_numbers" } ] }, "devices": { "data": [ { "id": "3c051674-b3f3-4031-8a5a-d4aba164596b", "type": "user_devices" } ] }, "role": { "data": { "created_at": "2023-01-11T09:14:21.659-08:00", "updated_at": "2024-10-08T23:56:33.137-07:00", "display_order": 1, "api_keys_permissions": [ "create", "update", "read", "delete" ], "billing_permissions": [ "update" ], "environments_permissions": [ "create", "read", "update", "delete" ], "functionalities_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "incident_causes_permissions": [ "create", "read", "update", "delete" ], "incident_roles_permissions": [ "create", "read", "update", "delete" ], "incident_types_permissions": [ "create", "read", "update", "delete" ], "incidents_permissions": [ "create", "read", "update", "delete" ], "private_incidents_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "playbooks_permissions": [ "create", "read", "update", "delete" ], "retrospective_permissions": [ "create", "read", "update", "delete" ], "roles_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "severities_permissions": [ "create", "read", "update", "delete" ], "status_pages_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "team_id": 1351, "name": "owner", "slug": "owner", "is_editable": false, "is_deletable": false, "incident_feedbacks_permissions": [ "read", "create", "update" ], "form_fields_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "secrets_permissions": [ "create", "read", "update", "delete" ], "id": "23f38a98-2209-400a-b46b-3003f5b35b52", "deleted_at": null, "incident_permission_set_id": null, "pulses_permissions": [ "create", "update", "read" ], "alerts_permissions": [ "create", "read" ], "paging_permissions": [ "create", "read", "update", "delete" ], "sub_statuses_permissions": [ "create", "read", "update", "delete" ], "catalogs_permissions": [ "create", "read", "update", "delete" ], "communication_permissions": [ "create", "read", "update", "delete" ], "incident_communication_permissions": [ "create", "read", "update", "delete", "send" ], "integrations_permissions": [ "create", "read", "update", "delete" ] } }, "on_call_role": { "data": { "id": "410067b9-78ec-4f82-a6a8-448c5eca7906", "team_id": 1351, "name": "Admin", "slug": "admin", "system_role": "admin", "deleted_at": null, "created_at": "2024-04-30T11:35:19.074-07:00", "updated_at": "2024-04-30T11:35:19.074-07:00", "alerts_permissions": [ "create", "update", "read" ], "api_keys_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "escalation_policies_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "integrations_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "on_call_roles_permissions": [ "create", "read", "update", "delete" ], "schedules_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "shift_overrides_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "contacts_permissions": [ "read" ], "live_call_routing_permissions": [ "create", "read", "update", "delete" ], "heartbeats_permissions": [ "create", "read", "update", "delete" ], "alert_urgency_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "read", "create", "update", "delete" ], "alert_sources_permissions": [ "create", "update", "delete", "read" ], "schedule_override_permissions": [ "create", "update" ], "on_call_readiness_report_permissions": [ "read" ], "alert_routing_rules_permissions": [ "create", "update", "read", "delete" ], "alert_fields_permissions": [ "create", "read", "update", "delete" ], "alert_groups_permissions": [ "create", "update", "read", "delete" ] } } } } }, "mitigated_by": null, "resolved_by": { "data": { "id": "3497", "type": "users", "attributes": { "name": "JP Cheung", "email": "jp@rootly.com", "phone": "+17789281114", "phone_2": null, "first_name": "JP", "last_name": "Cheung", "full_name": "JP Cheung", "full_name_with_team": "[FailWhale Tales] JP Cheung", "slack_id": "U09093BP1HS", "time_zone": "America/Los_Angeles", "updated_at": "2025-08-28T14:16:11.628-07:00", "created_at": "2022-01-24T08:48:43.691-08:00" }, "relationships": { "email_addresses": { "data": [ { "id": "75440862-9b71-44ba-9c9d-4b7901587ebd", "type": "user_email_addresses" } ] }, "phone_numbers": { "data": [ { "id": "8b482519-41cc-4a90-94a5-55c62bd5c0ee", "type": "user_phone_numbers" } ] }, "devices": { "data": [ { "id": "3c051674-b3f3-4031-8a5a-d4aba164596b", "type": "user_devices" } ] }, "role": { "data": { "created_at": "2023-01-11T09:14:21.659-08:00", "updated_at": "2024-10-08T23:56:33.137-07:00", "display_order": 1, "api_keys_permissions": [ "create", "update", "read", "delete" ], "billing_permissions": [ "update" ], "environments_permissions": [ "create", "read", "update", "delete" ], "functionalities_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "incident_causes_permissions": [ "create", "read", "update", "delete" ], "incident_roles_permissions": [ "create", "read", "update", "delete" ], "incident_types_permissions": [ "create", "read", "update", "delete" ], "incidents_permissions": [ "create", "read", "update", "delete" ], "private_incidents_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "playbooks_permissions": [ "create", "read", "update", "delete" ], "retrospective_permissions": [ "create", "read", "update", "delete" ], "roles_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "severities_permissions": [ "create", "read", "update", "delete" ], "status_pages_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "team_id": 1351, "name": "owner", "slug": "owner", "is_editable": false, "is_deletable": false, "incident_feedbacks_permissions": [ "read", "create", "update" ], "form_fields_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "secrets_permissions": [ "create", "read", "update", "delete" ], "id": "23f38a98-2209-400a-b46b-3003f5b35b52", "deleted_at": null, "incident_permission_set_id": null, "pulses_permissions": [ "create", "update", "read" ], "alerts_permissions": [ "create", "read" ], "paging_permissions": [ "create", "read", "update", "delete" ], "sub_statuses_permissions": [ "create", "read", "update", "delete" ], "catalogs_permissions": [ "create", "read", "update", "delete" ], "communication_permissions": [ "create", "read", "update", "delete" ], "incident_communication_permissions": [ "create", "read", "update", "delete", "send" ], "integrations_permissions": [ "create", "read", "update", "delete" ] } }, "on_call_role": { "data": { "id": "410067b9-78ec-4f82-a6a8-448c5eca7906", "team_id": 1351, "name": "Admin", "slug": "admin", "system_role": "admin", "deleted_at": null, "created_at": "2024-04-30T11:35:19.074-07:00", "updated_at": "2024-04-30T11:35:19.074-07:00", "alerts_permissions": [ "create", "update", "read" ], "api_keys_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "escalation_policies_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "integrations_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "on_call_roles_permissions": [ "create", "read", "update", "delete" ], "schedules_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "shift_overrides_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "contacts_permissions": [ "read" ], "live_call_routing_permissions": [ "create", "read", "update", "delete" ], "heartbeats_permissions": [ "create", "read", "update", "delete" ], "alert_urgency_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "read", "create", "update", "delete" ], "alert_sources_permissions": [ "create", "update", "delete", "read" ], "schedule_override_permissions": [ "create", "update" ], "on_call_readiness_report_permissions": [ "read" ], "alert_routing_rules_permissions": [ "create", "update", "read", "delete" ], "alert_fields_permissions": [ "create", "read", "update", "delete" ], "alert_groups_permissions": [ "create", "update", "read", "delete" ] } } } } }, "closed_by": null, "cancelled_by": null, "mitigation_message": null, "resolution_message": "The incident report indicates that roles and responsibilities were not assigned during the elasticsearch production incident, and while the status is marked as \"Resolved,\" it is unclear if any actions were completed or if the resolution was effective in addressing the situation. Therefore, the specifics of how the incident was resolved remain ambiguous.", "cancellation_message": null, "public_title": null, "duplicate_incident_id": null, "retrospective_progress_status": "not_started", "zoom_meeting_id": "84094402753", "zoom_meeting_start_url": null, "zoom_meeting_join_url": "https://us06web.zoom.us/j/84094402753?pwd=RpMaAzOJ4T3QrZ1f7BCyw5M2HQ9JNG.1", "zoom_meeting_password": "#qK@4S06!P", "zoom_meeting_pstn_password": "1519053717", "zoom_meeting_h323_password": "1519053717", "zoom_meeting_global_dial_in_numbers": [ { "city": "New York", "type": "toll", "number": "+1 929 436 2866", "country": "US", "country_name": "US" }, { "city": "Washington DC", "type": "toll", "number": "+1 301 715 8592", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 305 224 1968", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 309 205 3325", "country": "US", "country_name": "US" }, { "city": "Chicago", "type": "toll", "number": "+1 312 626 6799", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 646 931 3860", "country": "US", "country_name": "US" }, { "city": "Houston", "type": "toll", "number": "+1 346 248 7799", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 360 209 5623", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 386 347 5053", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 507 473 4847", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 564 217 2000", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 669 444 9171", "country": "US", "country_name": "US" }, { "city": "San Jose", "type": "toll", "number": "+1 669 900 6833", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 689 278 1000", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 719 359 4580", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 253 205 0468", "country": "US", "country_name": "US" }, { "city": "Tacoma", "type": "toll", "number": "+1 253 215 8782", "country": "US", "country_name": "US" } ], "shortcut_story_id": null, "shortcut_story_url": null, "shortcut_task_id": null, "shortcut_task_url": null, "asana_task_id": null, "asana_task_url": null, "github_issue_id": null, "github_issue_url": null, "gitlab_issue_id": null, "gitlab_issue_url": null, "jira_issue_key": "ROOT-19218", "jira_issue_id": "54984", "jira_issue_url": "https://okaywearefree-dev.atlassian.net/browse/ROOT-19218", "google_meeting_id": "ppcp0ncgdhpr877r5o2aimft24", "google_meeting_url": "https://meet.google.com/sjo-edfy-jzc", "trello_card_id": null, "trello_card_url": null, "linear_issue_id": null, "linear_issue_url": null, "zendesk_ticket_id": null, "zendesk_ticket_url": null, "motion_task_id": null, "motion_task_url": null, "clickup_task_id": null, "clickup_task_url": null, "slack_channel_name": "incident-20250828-frosty-plains", "slack_channel_id": "C09CYPJABBK", "slack_channel_url": "https://slack.com/app_redirect?channel=C09CYPJABBK&team=T04JUSX0VPT", "slack_channel_short_url": "https://root.ly/h2ll3e", "slack_channel_deep_link": "slack://channel?id=C09CYPJABBK&team=T04JUSX0VPT", "slack_channel_archived": true, "slack_last_message_ts": "1756415787.005000", "service_now_incident_id": "20f8e707c3e7e21038f57f65e4013199", "service_now_incident_key": "INC0010046", "service_now_incident_url": "https://dev343562.service-now.com/task.do?sys_id=20f8e707c3e7e21038f57f65e4013199", "opsgenie_incident_id": null, "opsgenie_incident_url": null, "opsgenie_alert_id": null, "opsgenie_alert_url": null, "victor_ops_incident_id": null, "victor_ops_incident_url": null, "pagerduty_incident_id": null, "pagerduty_incident_number": null, "pagerduty_incident_url": null, "mattermost_channel_id": null, "mattermost_channel_name": null, "mattermost_channel_url": null, "confluence_page_id": "1548943361", "confluence_page_url": "https://okaywearefree-dev.atlassian.net/wiki/spaces/ROOTLY/pages/1548943361/3051+-+Roles+and+responsibilities+not+assigned+during+elasticsearch+production+incident+-+20250828", "quip_page_id": null, "quip_page_url": null, "airtable_base_key": null, "airtable_table_name": null, "airtable_record_id": null, "airtable_record_url": null, "google_drive_id": null, "google_drive_parent_id": null, "google_drive_url": null, "sharepoint_page_id": null, "sharepoint_page_url": null, "datadog_notebook_id": null, "datadog_notebook_url": null, "freshservice_ticket_id": null, "freshservice_ticket_url": null, "freshservice_task_id": null, "freshservice_task_url": null, "scheduled_for": null, "scheduled_until": null, "in_triage_at": null, "started_at": "2025-08-28T14:09:13.643-07:00", "detected_at": null, "acknowledged_at": null, "mitigated_at": "2025-08-28T14:16:13.485-07:00", "resolved_at": "2025-08-28T14:16:13.485-07:00", "closed_at": null, "cancelled_at": null, "created_at": "2025-08-28T14:09:13.677-07:00", "updated_at": "2025-08-28T14:17:16.396-07:00", "labels": {} }, "relationships": { "incident_post_mortem": { "data": { "id": "a801559a-790a-4356-8a57-d7a3f77b7df2", "type": "incident_post_mortems" } }, "causes": { "data": [] }, "subscribers": { "data": [ { "id": "2ae3e4d7-c066-4767-a2f5-ae0297357ac4", "type": "incident_subscribers" }, { "id": "d329ab39-a97f-4047-b988-506f3ce41b19", "type": "incident_subscribers" }, { "id": "98b9e385-9cff-48dd-b4a2-c0c59a1cf3dd", "type": "incident_subscribers" }, { "id": "fa71959b-915a-42d0-bd6c-b26e33e9d73a", "type": "incident_subscribers" }, { "id": "5a570a07-0eb1-49ae-8fac-c5e583611ba5", "type": "incident_subscribers" } ] }, "roles": { "data": [ { "id": "f792e522-9b0e-4453-a7ba-cf64bf1caeab", "type": "incident_role_assignments" }, { "id": "cee964fe-e8a9-4866-b853-9b346ad6ece3", "type": "incident_role_assignments" }, { "id": "e6a9dcbe-0afd-4126-bc4d-cee8b9f664e0", "type": "incident_role_assignments" } ] }, "environments": { "data": [] }, "incident_types": { "data": [] }, "services": { "data": [ { "id": "0500118d-d9d9-4d0b-b9b8-84918e44a2c9", "type": "services" } ] }, "functionalities": { "data": [] }, "groups": { "data": [ { "id": "7e73f345-06d6-4071-aa0c-e4088c6e553a", "type": "groups" } ] }, "events": { "data": [ { "id": "c66a7fcf-1904-47d3-838e-8bb7e3ef5756", "type": "incident_events" }, { "id": "d65c075f-d6a6-4042-ae29-c0944996d5c7", "type": "incident_events" }, { "id": "d89cc69c-7e4a-4b3c-9790-76428e00c8af", "type": "incident_events" }, { "id": "fa11fb3f-e085-4626-a3e4-891310ce0583", "type": "incident_events" }, { "id": "b300876a-bcff-4ce4-84d2-5234d4db17fa", "type": "incident_events" }, { "id": "12f0bacc-6734-452f-8c97-f5269a0e1e11", "type": "incident_events" }, { "id": "748ac20f-fff6-4e3b-a9a1-b82b80dfc6ed", "type": "incident_events" }, { "id": "22be234e-bc67-4033-8abf-8b56b9acb46b", "type": "incident_events" }, { "id": "546d756f-a587-473f-9819-4ce4f184f196", "type": "incident_events" }, { "id": "d4c8820d-6465-4d1f-99cf-148ffca80f57", "type": "incident_events" }, { "id": "01907484-8a13-46f4-94b4-2a9047a0f5c0", "type": "incident_events" }, { "id": "53af62c3-9a9c-4bea-976d-4ad076e1ce99", "type": "incident_events" }, { "id": "a89b4b63-d339-4640-960b-e615dd83c9ad", "type": "incident_events" }, { "id": "0038bae3-a399-4a2b-8e68-57a20384fe4d", "type": "incident_events" }, { "id": "4208feae-de3e-4534-bda0-0c1528e40e8a", "type": "incident_events" }, { "id": "d963a3e9-debf-4cc0-8349-2c84353ea1ba", "type": "incident_events" }, { "id": "ccc390a9-e645-4bfb-b3be-9e2d8dd302af", "type": "incident_events" }, { "id": "ba42e356-7eb0-41f6-a5f6-740ea05e53bd", "type": "incident_events" }, { "id": "fa384ef8-ddfa-497c-a53d-e9dcd67df1ee", "type": "incident_events" }, { "id": "7cd0f96f-e800-4b3c-97a1-ced11e62094a", "type": "incident_events" }, { "id": "928457cb-b975-4a5f-ad11-48655b35dfb2", "type": "incident_events" }, { "id": "95089696-9dbe-4726-bc40-1c9d1666d8b7", "type": "incident_events" }, { "id": "a839438c-7986-45c0-8448-1fe3f8a0f6d0", "type": "incident_events" }, { "id": "bc04a5f0-9670-409c-9960-87b8e05b8f82", "type": "incident_events" }, { "id": "cc5059a9-1a77-4d96-aca1-d8e4a15c4517", "type": "incident_events" }, { "id": "c0eeb2e8-4eec-4170-8660-9b70928a6da7", "type": "incident_events" } ] }, "action_items": { "data": [ { "id": "7c267063-3bc6-47b4-9c11-8e5573efd4f9", "type": "incident_action_items" }, { "id": "c6a6595d-d2fc-4198-ba51-a404784e1094", "type": "incident_action_items" }, { "id": "eddc8827-73bf-415c-8be1-4828ee26d3e4", "type": "incident_action_items" }, { "id": "d5f2aee6-d772-414c-832f-83f505999066", "type": "incident_action_items" }, { "id": "4f55fe63-5927-4482-a0dc-170cc6be7f7c", "type": "incident_action_items" } ] }, "custom_field_selections": { "data": [ { "id": "6e7bf60c-c282-4b7c-9009-870cc267b5f8", "type": "incident_form_field_selections" } ] }, "feedbacks": { "data": [] }, "attachments": { "data": [ { "id": "e3acc62a-c129-453c-a8fd-90e03234f5c1", "type": "incident_attachments" }, { "id": "636eae65-c4aa-44fa-98ef-b8b60e1db97f", "type": "incident_attachments" } ] }, "slack_messages": { "data": [ { "id": "624c4efd-fc00-473d-be2a-87464a435322", "type": "incident_slack_messages" } ] } } }, { "id": "9d0ea99b-f8b1-4769-8b25-69e1a90906d2", "type": "incidents", "attributes": { "parent_incident_id": null, "sequential_id": 3050, "title": "Thoughtful Sea", "slug": "thoughtful-sea", "kind": "normal", "private": false, "summary": null, "status": "resolved", "source": "slack", "url": "https://rootly.com/account/incidents/3050-thoughtful-sea", "short_url": "https://root.ly/y98y8j", "user": { "data": { "id": "3497", "type": "users", "attributes": { "name": "JP Cheung", "email": "jp@rootly.com", "phone": "+17789281114", "phone_2": null, "first_name": "JP", "last_name": "Cheung", "full_name": "JP Cheung", "full_name_with_team": "[FailWhale Tales] JP Cheung", "slack_id": "U09093BP1HS", "time_zone": "America/Los_Angeles", "updated_at": "2025-08-28T14:16:11.628-07:00", "created_at": "2022-01-24T08:48:43.691-08:00" }, "relationships": { "email_addresses": { "data": [ { "id": "75440862-9b71-44ba-9c9d-4b7901587ebd", "type": "user_email_addresses" } ] }, "phone_numbers": { "data": [ { "id": "8b482519-41cc-4a90-94a5-55c62bd5c0ee", "type": "user_phone_numbers" } ] }, "devices": { "data": [ { "id": "3c051674-b3f3-4031-8a5a-d4aba164596b", "type": "user_devices" } ] }, "role": { "data": { "created_at": "2023-01-11T09:14:21.659-08:00", "updated_at": "2024-10-08T23:56:33.137-07:00", "display_order": 1, "api_keys_permissions": [ "create", "update", "read", "delete" ], "billing_permissions": [ "update" ], "environments_permissions": [ "create", "read", "update", "delete" ], "functionalities_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "incident_causes_permissions": [ "create", "read", "update", "delete" ], "incident_roles_permissions": [ "create", "read", "update", "delete" ], "incident_types_permissions": [ "create", "read", "update", "delete" ], "incidents_permissions": [ "create", "read", "update", "delete" ], "private_incidents_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "playbooks_permissions": [ "create", "read", "update", "delete" ], "retrospective_permissions": [ "create", "read", "update", "delete" ], "roles_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "severities_permissions": [ "create", "read", "update", "delete" ], "status_pages_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "team_id": 1351, "name": "owner", "slug": "owner", "is_editable": false, "is_deletable": false, "incident_feedbacks_permissions": [ "read", "create", "update" ], "form_fields_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "secrets_permissions": [ "create", "read", "update", "delete" ], "id": "23f38a98-2209-400a-b46b-3003f5b35b52", "deleted_at": null, "incident_permission_set_id": null, "pulses_permissions": [ "create", "update", "read" ], "alerts_permissions": [ "create", "read" ], "paging_permissions": [ "create", "read", "update", "delete" ], "sub_statuses_permissions": [ "create", "read", "update", "delete" ], "catalogs_permissions": [ "create", "read", "update", "delete" ], "communication_permissions": [ "create", "read", "update", "delete" ], "incident_communication_permissions": [ "create", "read", "update", "delete", "send" ], "integrations_permissions": [ "create", "read", "update", "delete" ] } }, "on_call_role": { "data": { "id": "410067b9-78ec-4f82-a6a8-448c5eca7906", "team_id": 1351, "name": "Admin", "slug": "admin", "system_role": "admin", "deleted_at": null, "created_at": "2024-04-30T11:35:19.074-07:00", "updated_at": "2024-04-30T11:35:19.074-07:00", "alerts_permissions": [ "create", "update", "read" ], "api_keys_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "escalation_policies_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "integrations_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "on_call_roles_permissions": [ "create", "read", "update", "delete" ], "schedules_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "shift_overrides_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "contacts_permissions": [ "read" ], "live_call_routing_permissions": [ "create", "read", "update", "delete" ], "heartbeats_permissions": [ "create", "read", "update", "delete" ], "alert_urgency_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "read", "create", "update", "delete" ], "alert_sources_permissions": [ "create", "update", "delete", "read" ], "schedule_override_permissions": [ "create", "update" ], "on_call_readiness_report_permissions": [ "read" ], "alert_routing_rules_permissions": [ "create", "update", "read", "delete" ], "alert_fields_permissions": [ "create", "read", "update", "delete" ], "alert_groups_permissions": [ "create", "update", "read", "delete" ] } } } } }, "severity": { "data": { "id": "ecbc880f-4fef-4e8b-a9bc-153036679878", "type": "severities", "attributes": { "name": "SEV0", "slug": "sev0", "description": "**Critical issue** that warrants public notification and liaison with executive teams, _e.g. whole site outage_", "severity": "critical", "color": "#E65252", "position": 1, "notify_emails": [], "slack_channels": [], "slack_aliases": [], "created_at": "2023-01-11T09:14:21.899-08:00", "updated_at": "2024-08-22T21:13:28.692-07:00" } } }, "in_triage_by": null, "started_by": { "data": { "id": "3497", "type": "users", "attributes": { "name": "JP Cheung", "email": "jp@rootly.com", "phone": "+17789281114", "phone_2": null, "first_name": "JP", "last_name": "Cheung", "full_name": "JP Cheung", "full_name_with_team": "[FailWhale Tales] JP Cheung", "slack_id": "U09093BP1HS", "time_zone": "America/Los_Angeles", "updated_at": "2025-08-28T14:16:11.628-07:00", "created_at": "2022-01-24T08:48:43.691-08:00" }, "relationships": { "email_addresses": { "data": [ { "id": "75440862-9b71-44ba-9c9d-4b7901587ebd", "type": "user_email_addresses" } ] }, "phone_numbers": { "data": [ { "id": "8b482519-41cc-4a90-94a5-55c62bd5c0ee", "type": "user_phone_numbers" } ] }, "devices": { "data": [ { "id": "3c051674-b3f3-4031-8a5a-d4aba164596b", "type": "user_devices" } ] }, "role": { "data": { "created_at": "2023-01-11T09:14:21.659-08:00", "updated_at": "2024-10-08T23:56:33.137-07:00", "display_order": 1, "api_keys_permissions": [ "create", "update", "read", "delete" ], "billing_permissions": [ "update" ], "environments_permissions": [ "create", "read", "update", "delete" ], "functionalities_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "incident_causes_permissions": [ "create", "read", "update", "delete" ], "incident_roles_permissions": [ "create", "read", "update", "delete" ], "incident_types_permissions": [ "create", "read", "update", "delete" ], "incidents_permissions": [ "create", "read", "update", "delete" ], "private_incidents_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "playbooks_permissions": [ "create", "read", "update", "delete" ], "retrospective_permissions": [ "create", "read", "update", "delete" ], "roles_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "severities_permissions": [ "create", "read", "update", "delete" ], "status_pages_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "team_id": 1351, "name": "owner", "slug": "owner", "is_editable": false, "is_deletable": false, "incident_feedbacks_permissions": [ "read", "create", "update" ], "form_fields_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "secrets_permissions": [ "create", "read", "update", "delete" ], "id": "23f38a98-2209-400a-b46b-3003f5b35b52", "deleted_at": null, "incident_permission_set_id": null, "pulses_permissions": [ "create", "update", "read" ], "alerts_permissions": [ "create", "read" ], "paging_permissions": [ "create", "read", "update", "delete" ], "sub_statuses_permissions": [ "create", "read", "update", "delete" ], "catalogs_permissions": [ "create", "read", "update", "delete" ], "communication_permissions": [ "create", "read", "update", "delete" ], "incident_communication_permissions": [ "create", "read", "update", "delete", "send" ], "integrations_permissions": [ "create", "read", "update", "delete" ] } }, "on_call_role": { "data": { "id": "410067b9-78ec-4f82-a6a8-448c5eca7906", "team_id": 1351, "name": "Admin", "slug": "admin", "system_role": "admin", "deleted_at": null, "created_at": "2024-04-30T11:35:19.074-07:00", "updated_at": "2024-04-30T11:35:19.074-07:00", "alerts_permissions": [ "create", "update", "read" ], "api_keys_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "escalation_policies_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "integrations_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "on_call_roles_permissions": [ "create", "read", "update", "delete" ], "schedules_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "shift_overrides_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "contacts_permissions": [ "read" ], "live_call_routing_permissions": [ "create", "read", "update", "delete" ], "heartbeats_permissions": [ "create", "read", "update", "delete" ], "alert_urgency_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "read", "create", "update", "delete" ], "alert_sources_permissions": [ "create", "update", "delete", "read" ], "schedule_override_permissions": [ "create", "update" ], "on_call_readiness_report_permissions": [ "read" ], "alert_routing_rules_permissions": [ "create", "update", "read", "delete" ], "alert_fields_permissions": [ "create", "read", "update", "delete" ], "alert_groups_permissions": [ "create", "update", "read", "delete" ] } } } } }, "mitigated_by": null, "resolved_by": { "data": { "id": "3497", "type": "users", "attributes": { "name": "JP Cheung", "email": "jp@rootly.com", "phone": "+17789281114", "phone_2": null, "first_name": "JP", "last_name": "Cheung", "full_name": "JP Cheung", "full_name_with_team": "[FailWhale Tales] JP Cheung", "slack_id": "U09093BP1HS", "time_zone": "America/Los_Angeles", "updated_at": "2025-08-28T14:16:11.628-07:00", "created_at": "2022-01-24T08:48:43.691-08:00" }, "relationships": { "email_addresses": { "data": [ { "id": "75440862-9b71-44ba-9c9d-4b7901587ebd", "type": "user_email_addresses" } ] }, "phone_numbers": { "data": [ { "id": "8b482519-41cc-4a90-94a5-55c62bd5c0ee", "type": "user_phone_numbers" } ] }, "devices": { "data": [ { "id": "3c051674-b3f3-4031-8a5a-d4aba164596b", "type": "user_devices" } ] }, "role": { "data": { "created_at": "2023-01-11T09:14:21.659-08:00", "updated_at": "2024-10-08T23:56:33.137-07:00", "display_order": 1, "api_keys_permissions": [ "create", "update", "read", "delete" ], "billing_permissions": [ "update" ], "environments_permissions": [ "create", "read", "update", "delete" ], "functionalities_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "incident_causes_permissions": [ "create", "read", "update", "delete" ], "incident_roles_permissions": [ "create", "read", "update", "delete" ], "incident_types_permissions": [ "create", "read", "update", "delete" ], "incidents_permissions": [ "create", "read", "update", "delete" ], "private_incidents_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "playbooks_permissions": [ "create", "read", "update", "delete" ], "retrospective_permissions": [ "create", "read", "update", "delete" ], "roles_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "severities_permissions": [ "create", "read", "update", "delete" ], "status_pages_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "team_id": 1351, "name": "owner", "slug": "owner", "is_editable": false, "is_deletable": false, "incident_feedbacks_permissions": [ "read", "create", "update" ], "form_fields_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "secrets_permissions": [ "create", "read", "update", "delete" ], "id": "23f38a98-2209-400a-b46b-3003f5b35b52", "deleted_at": null, "incident_permission_set_id": null, "pulses_permissions": [ "create", "update", "read" ], "alerts_permissions": [ "create", "read" ], "paging_permissions": [ "create", "read", "update", "delete" ], "sub_statuses_permissions": [ "create", "read", "update", "delete" ], "catalogs_permissions": [ "create", "read", "update", "delete" ], "communication_permissions": [ "create", "read", "update", "delete" ], "incident_communication_permissions": [ "create", "read", "update", "delete", "send" ], "integrations_permissions": [ "create", "read", "update", "delete" ] } }, "on_call_role": { "data": { "id": "410067b9-78ec-4f82-a6a8-448c5eca7906", "team_id": 1351, "name": "Admin", "slug": "admin", "system_role": "admin", "deleted_at": null, "created_at": "2024-04-30T11:35:19.074-07:00", "updated_at": "2024-04-30T11:35:19.074-07:00", "alerts_permissions": [ "create", "update", "read" ], "api_keys_permissions": [ "create", "read", "update", "delete" ], "audits_permissions": [ "read" ], "escalation_policies_permissions": [ "create", "read", "update", "delete" ], "groups_permissions": [ "create", "read", "update", "delete" ], "integrations_permissions": [ "create", "read", "update", "delete" ], "invitations_permissions": [ "create", "read", "update", "delete" ], "on_call_roles_permissions": [ "create", "read", "update", "delete" ], "schedules_permissions": [ "create", "read", "update", "delete" ], "services_permissions": [ "create", "read", "update", "delete" ], "shift_overrides_permissions": [ "create", "read", "update", "delete" ], "workflows_permissions": [ "create", "read", "update", "delete" ], "contacts_permissions": [ "read" ], "live_call_routing_permissions": [ "create", "read", "update", "delete" ], "heartbeats_permissions": [ "create", "read", "update", "delete" ], "alert_urgency_permissions": [ "create", "read", "update", "delete" ], "webhooks_permissions": [ "read", "create", "update", "delete" ], "alert_sources_permissions": [ "create", "update", "delete", "read" ], "schedule_override_permissions": [ "create", "update" ], "on_call_readiness_report_permissions": [ "read" ], "alert_routing_rules_permissions": [ "create", "update", "read", "delete" ], "alert_fields_permissions": [ "create", "read", "update", "delete" ], "alert_groups_permissions": [ "create", "update", "read", "delete" ] } } } } }, "closed_by": null, "cancelled_by": null, "mitigation_message": null, "resolution_message": null, "cancellation_message": null, "public_title": null, "duplicate_incident_id": null, "retrospective_progress_status": "not_started", "zoom_meeting_id": "89679414972", "zoom_meeting_start_url": null, "zoom_meeting_join_url": "https://us06web.zoom.us/j/89679414972?pwd=EMkSmMLoJUsaSEGhR3xm6pW1brDo1g.1", "zoom_meeting_password": "m#3P2A0IG@", "zoom_meeting_pstn_password": "3086622583", "zoom_meeting_h323_password": "3086622583", "zoom_meeting_global_dial_in_numbers": [ { "city": "Washington DC", "type": "toll", "number": "+1 301 715 8592", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 305 224 1968", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 309 205 3325", "country": "US", "country_name": "US" }, { "city": "Chicago", "type": "toll", "number": "+1 312 626 6799", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 646 931 3860", "country": "US", "country_name": "US" }, { "city": "New York", "type": "toll", "number": "+1 929 436 2866", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 669 444 9171", "country": "US", "country_name": "US" }, { "city": "San Jose", "type": "toll", "number": "+1 669 900 6833", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 689 278 1000", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 719 359 4580", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 253 205 0468", "country": "US", "country_name": "US" }, { "city": "Tacoma", "type": "toll", "number": "+1 253 215 8782", "country": "US", "country_name": "US" }, { "city": "Houston", "type": "toll", "number": "+1 346 248 7799", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 360 209 5623", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 386 347 5053", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 507 473 4847", "country": "US", "country_name": "US" }, { "type": "toll", "number": "+1 564 217 2000", "country": "US", "country_name": "US" } ], "shortcut_story_id": null, "shortcut_story_url": null, "shortcut_task_id": null, "shortcut_task_url": null, "asana_task_id": null, "asana_task_url": null, "github_issue_id": null, "github_issue_url": null, "gitlab_issue_id": null, "gitlab_issue_url": null, "jira_issue_key": "ROOT-19216", "jira_issue_id": "54982", "jira_issue_url": "https://okaywearefree-dev.atlassian.net/browse/ROOT-19216", "google_meeting_id": "31u1pf7av0q2fok35qrk2su9vc", "google_meeting_url": "https://meet.google.com/ryu-hzdk-moc", "trello_card_id": null, "trello_card_url": null, "linear_issue_id": null, "linear_issue_url": null, "zendesk_ticket_id": null, "zendesk_ticket_url": null, "motion_task_id": null, "motion_task_url": null, "clickup_task_id": null, "clickup_task_url": null, "slack_channel_name": "incident-20250828-thoughtful-sea", "slack_channel_id": "C09DCKN29SL", "slack_channel_url": "https://slack.com/app_redirect?channel=C09DCKN29SL&team=T04JUSX0VPT", "slack_channel_short_url": "https://root.ly/zjusbw", "slack_channel_deep_link": "slack://channel?id=C09DCKN29SL&team=T04JUSX0VPT", "slack_channel_archived": true, "slack_last_message_ts": "1756414646.003500", "service_now_incident_id": "88952b8bc3a7e21038f57f65e4013106", "service_now_incident_key": "INC0010045", "service_now_incident_url": "https://dev343562.service-now.com/task.do?sys_id=88952b8bc3a7e21038f57f65e4013106", "opsgenie_incident_id": null, "opsgenie_incident_url": null, "opsgenie_alert_id": null, "opsgenie_alert_url": null, "victor_ops_incident_id": null, "victor_ops_incident_url": null, "pagerduty_incident_id": null, "pagerduty_incident_number": null, "pagerduty_incident_url": null, "mattermost_channel_id": null, "mattermost_channel_name": null, "mattermost_channel_url": null, "confluence_page_id": "1548877825", "confluence_page_url": "https://okaywearefree-dev.atlassian.net/wiki/spaces/ROOTLY/pages/1548877825/3050+-+Thoughtful+Sea+-+20250828", "quip_page_id": null, "quip_page_url": null, "airtable_base_key": null, "airtable_table_name": null, "airtable_record_id": null, "airtable_record_url": null, "google_drive_id": null, "google_drive_parent_id": null, "google_drive_url": null, "sharepoint_page_id": null, "sharepoint_page_url": null, "datadog_notebook_id": null, "datadog_notebook_url": null, "freshservice_ticket_id": null, "freshservice_ticket_url": null, "freshservice_task_id": null, "freshservice_task_url": null, "scheduled_for": null, "scheduled_until": null, "in_triage_at": null, "started_at": "2025-08-28T13:54:27.419-07:00", "detected_at": null, "acknowledged_at": null, "mitigated_at": "2025-08-28T13:57:12.573-07:00", "resolved_at": "2025-08-28T13:57:12.573-07:00", "closed_at": null, "cancelled_at": null, "created_at": "2025-08-28T13:54:27.445-07:00", "updated_at": "2025-08-28T13:58:17.139-07:00", "labels": {} }, "relationships": { "incident_post_mortem": { "data": { "id": "8fe0fac6-6414-4bf3-93d9-93c30d345b8b", "type": "incident_post_mortems" } }, "causes": { "data": [] }, "subscribers": { "data": [ { "id": "57281acc-7f0a-40fe-8675-3fad5c298eac", "type": "incident_subscribers" }, { "id": "8a7944a1-6866-441e-b684-e9631f03d2fb", "type": "incident_subscribers" }, { "id": "426f8cbc-acc2-43c7-8928-10c4f73f8463", "type": "incident_subscribers" }, { "id": "fb923a46-5ee8-4f9c-8adb-cbce4989310f", "type": "incident_subscribers" } ] }, "roles": { "data": [ { "id": "2288f4f2-bde2-492e-b146-69cf720514ee", "type": "incident_role_assignments" }, { "id": "d8f3431f-11fd-4be4-bff3-55e433a1b2c2", "type": "incident_role_assignments" }, { "id": "c035f2ed-e57e-4db2-b826-96d023569b16", "type": "incident_role_assignments" } ] }, "environments": { "data": [] }, "incident_types": { "data": [] }, "services": { "data": [] }, "functionalities": { "data": [] }, "groups": { "data": [] }, "events": { "data": [ { "id": "a321855e-a9ad-48a1-b962-0041d68eeebb", "type": "incident_events" }, { "id": "ee93549b-70ff-46a5-8285-db061be458c5", "type": "incident_events" }, { "id": "d03d5f1b-bcfe-44d4-bdcb-a91bb8e37a6f", "type": "incident_events" }, { "id": "fc101c54-7df9-41a2-be40-d92ee576125b", "type": "incident_events" }, { "id": "44119517-18bb-4acc-a927-5ca88dcfaf99", "type": "incident_events" }, { "id": "ed24d888-6501-4412-b29d-4e7c7836925c", "type": "incident_events" }, { "id": "7786691d-d111-4e84-b227-e896c539916c", "type": "incident_events" }, { "id": "e8945681-2767-43fe-9e39-1f2c696b2857", "type": "incident_events" }, { "id": "74ac27cb-33cc-4646-be21-d24ca62b9160", "type": "incident_events" }, { "id": "ffdd6f0b-dcb6-418a-a073-b909cd6db4b4", "type": "incident_events" }, { "id": "0059679f-82ad-4fd8-8264-508649f3f59e", "type": "incident_events" }, { "id": "ae7367bd-1ae5-49f0-a54d-9f2fea8cd890", "type": "incident_events" }, { "id": "60b03761-1cf2-42f8-b7f9-41bec9e29325", "type": "incident_events" }, { "id": "10e5b35a-898c-4531-b437-e106c63c8c3e", "type": "incident_events" }, { "id": "5a320a70-3b74-4fb7-a6a5-a2c00199684f", "type": "incident_events" }, { "id": "9e0f803d-1531-4e2d-93c9-d8fc54889b68", "type": "incident_events" }, { "id": "b6dc597b-f66a-4703-a346-93fd8d001daf", "type": "incident_events" }, { "id": "e7cc3822-5f5a-4309-a843-0e51ab72b713", "type": "incident_events" }, { "id": "739ec26e-c513-4bd5-85a9-f0b0a577abc7", "type": "incident_events" } ] }, "action_items": { "data": [ { "id": "8e39c30f-074c-4c57-a490-306db091ec8a", "type": "incident_action_items" }, { "id": "bcff38d3-8e2e-4d31-9465-a7956206d094", "type": "incident_action_items" }, { "id": "e049e28f-55d6-4bbf-a95d-2770baf3c50a", "type": "incident_action_items" }, { "id": "1dc9602b-0a94-46ff-9a3c-8f84ea85dbe0", "type": "incident_action_items" } ] }, "custom_field_selections": { "data": [] }, "feedbacks": { "data": [] }, "attachments": { "data": [ { "id": "62298cc1-1b48-4751-b205-756f0d410ea3", "type": "incident_attachments" }, { "id": "91023d10-4a5c-470f-a1b0-e261e47fd6e8", "type": "incident_attachments" } ] }, "slack_messages": { "data": [] } } } ], "links": { "self": "https://api.rootly.com/v1/incidents?fields%5Bincidents%5D=id%2Ctitle%2Csummary%2Cstatus%2Cseverity%2Ccreated_at%2Cupdated_at%2Curl%2Cstarted_at&include=&page%5Bnumber%5D=1&page%5Bsize%5D=2", "first": "https://api.rootly.com/v1/incidents?fields%5Bincidents%5D=id%2Ctitle%2Csummary%2Cstatus%2Cseverity%2Ccreated_at%2Cupdated_at%2Curl%2Cstarted_at&include=&page%5Bnumber%5D=1&page%5Bsize%5D=2", "prev": null, "next": "https://api.rootly.com/v1/incidents?fields%5Bincidents%5D=id%2Ctitle%2Csummary%2Cstatus%2Cseverity%2Ccreated_at%2Cupdated_at%2Curl%2Cstarted_at&include=&page%5Bnumber%5D=2&page%5Bsize%5D=2", "last": "https://api.rootly.com/v1/incidents?fields%5Bincidents%5D=id%2Ctitle%2Csummary%2Cstatus%2Cseverity%2Ccreated_at%2Cupdated_at%2Curl%2Cstarted_at&include=&page%5Bnumber%5D=1511&page%5Bsize%5D=2" }, "meta": { "current_page": 1, "next_page": 2, "prev_page": null, "total_count": 3022, "total_pages": 1511 } }

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/Rootly-AI-Labs/Rootly-MCP-server'

If you have feedback or need assistance with the MCP directory API, please join our Discord server