# Priorities
[Priorities](https://help.aroflo.com/display/SiteAdmin/Priorities) can be either BusinessUnit or Client specific. In this case the orgid is used for EITHER BU or Client
## Things to know when creating priorities
- The ResponseMinutes field is calculated through the responsetype and responseminutes field which means the responseminutes field when inserting/updating is not used/required.
- If a priority is inserted or update with a calculated ResponseMinutes less than 15, the ResponseType field will be preserved but ResponseValue will be set to 0. This can only occur if ResponseType is 'minutes' and ResponseMinutes is < 15
## WHERE filters
| Field | Value |
| --- | --- |
| orgid | AroFlo ID |
| priorityid | AroFlo ID |
| archived | BOOLEAN |
## POSTXML Variable definition
<priorities>
<priority>
<priorityid>IMS ID</priorityid> <!-- INSERT no / UPDATE required -->
<org>
<orgid>IMS ID</orgid> <!-- INSERT required / UPDATE no -->
</org>
<priorityno>INTEGER</priorityno> <!-- INSERT required / UPDATE yes -->
<description>
<![CDATA[ STRING(250) ]]>
<!-- INSERT yes / UPDATE yes -->
</description>
<shortdescription>
<![CDATA[ STRING(16) ]]>
<!-- INSERT required / UPDATE yes -->
</shortdescription>
<responsetype>
<![CDATA[ STRING(none, minutes, hours, days, weeks) ]]>
<!-- INSERT yes / UPDATE yes -->
</responsetype>
<responsevalue>INTEGER (POSITIVE)</responsevalue> <!-- INSERT yes / UPDATE yes -->
<listorder>INTEGER (POSITIVE)</listorder> <!-- INSERT yes / UPDATE yes -->
<backgroundcolor>
<![CDATA[ STRING(4-7) HEX COLOR ]]>
<!-- INSERT yes / UPDATE yes -->
</backgroundcolor>
<archived>BOOLEAN</archived> <!-- INSERT no / UPDATE yes -->
</priority>
</priorities>
**Authorization:** bearer
---
### GET Get Priorities
`GET https://api.aroflo.com/{{urlVarString}}`
Get all of the priorities for all of the BusinessUnits.
```
if (requestType == 'GET') {
var urlVarString = [
'zone=' + encodeURIComponent('priorities')
,'page=' + encodeURIComponent('1')
];
urlVarString = urlVarString.join('&');
}
```
**Authorization:** bearer
**Headers:**
| Header | Value | Description |
| --- | --- | --- |
| `Authentication` | `HMAC {{af_hmac_signature}}` | |
| `HostIP` | `XXX.XXX.XXX.XXX //This is now an optional field` | |
| `Authorization` | `{{Authorization}}` | |
| `Accept` | `text/json` | |
| `afdatetimeutc` | `{{af_iso_timestamp}}` | |
**Pre-request Script:**
```javascript
//What type of HTTP Request we're making GET|POST
var requestType = 'GET';
//When using a GET request set the urlVarString.
//Also ensuring that all values are URIencoded
if (requestType == 'GET') {
var urlVarString = [
'zone=' + encodeURIComponent('priorities')
,'page=' + encodeURIComponent('1')
];
urlVarString = urlVarString.join('&');
pm.environment.set("urlVarString", '?' +urlVarString);
//We now call the Authentication function and pass it our requestType and urlVarString
AroFloAuth(requestType, urlVarString)
}
//When using a POST request set the formVarString
if (requestType == 'POST') {
var formVarString = [
'zone=' + encodeURIComponent('priorities')
,'postxml='
];
formVarString = formVarString.join('&');
pm.environment.set("formVarString", formVarString);
//We now call the Authentication function and pass it our requestType and formVarString
AroFloAuth(requestType, formVarString)
}
//The Authentication flow has been moved into a function to highlight that this is code that you must replicate in your own system/app/language
//and must be called for every request. Each request requires it's own HMAC signature.
function AroFloAuth(requestType, VarString) {
//secret_key is a new auth key shown once only in the AroFloAPI Settings page.
let secret_key = pm.environment.get('secret_key');
//We now need to set a timestamp as an ISO 8601 UTC timestamp e.g. "2018-07-25T01:39:57.135Z"
let d = new Date();
let isotimestamp = d.toISOString();
//You need to send us what IP you are sending from
let HostIP = pm.environment.get('HostIP');
//urlPath is currently '' and should not be changed
let urlPath = '';
//rather than setting &format in the URL Variable scope, we now define an accept header
//accept can be either 'text/json' or 'text/xml'
let accept = pm.environment.get('accept');
//we also removed the uEncoded,pEncoded & orgEncoded from the URL variable scope and it is now set as an Authorization header
//All values should be URIencoded
let Authorization = 'uencoded='+encodeURIComponent(pm.environment.get('uEncoded'))+'&pencoded='+encodeURIComponent(pm.environment.get('pEncoded'))+'&orgEncoded='+encodeURIComponent(pm.environment.get('orgEncoded'));
//Setting the first field to our request type GET|POST
let payload = [requestType];
//If the HostIP hasn't been set then we can exclude that from our Auth string. Just remember to also exclude it from your header
if (typeof HostIP != 'undefined') {
payload.push(HostIP);
pm.environment.set("HostIP", HostIP);
}
//We now add the rest of the fields needed to our payload array
payload.push(urlPath);
payload.push(accept);
payload.push(Authorization);
payload.push(isotimestamp);
payload.push(VarString);
//Create our hash using all of the fields we added to the payload array as a string, separated by '+' and encoded with our secret_key
let hash = CryptoJS.HmacSHA512( payload.join('+'), secret_key);
//Update the environment variables
pm.environment.set("urlPath", urlPath);
pm.environment.set("accept", accept);
pm.environment.set("Authorization", Authorization);
pm.environment.set("af_hmac_signature", hash.toString());
pm.environment.set("af_iso_timestamp", isotimestamp);
}//end function
```
### Example Responses
#### Get Priorities (OK 200)
```json
{
"status": "0",
"statusmessage": "Login OK",
"zoneresponse": {
"priorities": [
{
"listorder": "0",
"priorityid": "IyYqUyMK",
"org": {
"orgid": "JCdKUyZRMCAgCg==",
"orgname": "Bradley Sandbox"
},
"description": "0",
"backgroundcolor": "",
"responseminutes": "1440",
"responsevalue": "24",
"archived": "false",
"shortdescription": "24Hrs to fix",
"responsetype": "hours",
"priorityno": "0"
},
{
"listorder": "1",
"priorityid": "IyYqUywK",
"org": {
"orgid": "JCdKUyZRMCAgCg==",
"orgname": "Bradley Sandbox"
},
"description": "1",
"backgroundcolor": "",
"responseminutes": "2880",
"responsevalue": "48",
"archived": "false",
"shortdescription": "48hrs to fix",
"responsetype": "hours",
"priorityno": "0"
},
{
"listorder": "2",
"priorityid": "IyYqUy0K",
"org": {
"orgid": "JCdKUyZRMCAgCg==",
"orgname": "Bradley Sandbox"
},
"description": "2",
"backgroundcolor": "",
"responseminutes": "4320",
"responsevalue": "72",
"archived": "false",
"shortdescription": "72hrs to fix",
"responsetype": "hours",
"priorityno": "0"
},
{
"listorder": "3",
"priorityid": "IyYqLyQK",
"org": {
"orgid": "JCdKUyZRMCAgCg==",
"orgname": "Bradley Sandbox"
},
"description": "3",
"backgroundcolor": "",
"responseminutes": "10080",
"responsevalue": "1",
"archived": "false",
"shortdescription": "1 Wk to fix",
"responsetype": "weeks",
"priorityno": "0"
},
{
"listorder": "0",
"priorityid": "IyYqKyIK",
"org": {
"orgid": "JCdKUydRMCAgCg==",
"orgname": "#1 Ladies, Detective Agency"
},
"description": "0",
"backgroundcolor": "",
"responseminutes": "0",
"responsevalue": "0",
"archived": "false",
"shortdescription": "p1",
"responsetype": "none",
"priorityno": "1"
},
{
"listorder": "1",
"priorityid": "IyYqKyMK",
"org": {
"orgid": "JCdKUydRMCAgCg==",
"orgname": "#1 Ladies, Detective Agency"
},
"description": "1",
"backgroundcolor": "",
"responseminutes": "0",
"responsevalue": "0",
"archived": "false",
"shortdescription": "p2",
"responsetype": "none",
"priorityno": "2"
},
{
"listorder": "2",
"priorityid": "IyYqKywK",
"org": {
"orgid": "JCdKUydRMCAgCg==",
"orgname": "#1 Ladies, Detective Agency"
},
"description": "2",
"backgroundcolor": "",
"responseminutes": "0",
"responsevalue": "0",
"archived": "false",
"shortdescription": "p3",
"responsetype": "none",
"priorityno": "3"
}
],
"maxpageresults": "500",
"pagenumber": "1",
"queryresponsetimes": {
"priorities": 41
},
"currentpageresults": 7
}
}
```
---
### GET Get Client Priorties
`GET https://api.aroflo.com/{{urlVarString}}`
Get the client/businessunit specific priorities. If for a client then use the VALUE of the clientid in the WHERE clause.
Be sure to replace the `orgid` value with a value from your site.
```
if (requestType == 'GET') {
var urlVarString = [
'zone=' + encodeURIComponent('priorities')
,'where=' + encodeURIComponent('and|orgid|=|JCdKUydRMCAgCg==')
,'page=' + encodeURIComponent('1')
];
urlVarString = urlVarString.join('&');
}
```
**Authorization:** bearer
**Headers:**
| Header | Value | Description |
| --- | --- | --- |
| `Authentication` | `HMAC {{af_hmac_signature}}` | |
| `HostIP` | `XXX.XXX.XXX.XXX //This is now an optional field` | |
| `Authorization` | `{{Authorization}}` | |
| `Accept` | `text/json` | |
| `afdatetimeutc` | `{{af_iso_timestamp}}` | |
**Pre-request Script:**
```javascript
//What type of HTTP Request we're making GET|POST
var requestType = 'GET';
//When using a GET request set the urlVarString.
//Also ensuring that all values are URIencoded
if (requestType == 'GET') {
var urlVarString = [
'zone=' + encodeURIComponent('priorities')
,'where=' + encodeURIComponent('and|orgid|=|JCdKUydRMCAgCg==')
,'page=' + encodeURIComponent('1')
];
urlVarString = urlVarString.join('&');
pm.environment.set("urlVarString", '?' +urlVarString);
//We now call the Authentication function and pass it our requestType and urlVarString
AroFloAuth(requestType, urlVarString)
}
//When using a POST request set the formVarString
if (requestType == 'POST') {
var formVarString = [
'zone=' + encodeURIComponent('priorities')
,'postxml='
];
formVarString = formVarString.join('&');
pm.environment.set("formVarString", formVarString);
//We now call the Authentication function and pass it our requestType and formVarString
AroFloAuth(requestType, formVarString)
}
//The Authentication flow has been moved into a function to highlight that this is code that you must replicate in your own system/app/language
//and must be called for every request. Each request requires it's own HMAC signature.
function AroFloAuth(requestType, VarString) {
//secret_key is a new auth key shown once only in the AroFloAPI Settings page.
let secret_key = pm.environment.get('secret_key');
//We now need to set a timestamp as an ISO 8601 UTC timestamp e.g. "2018-07-25T01:39:57.135Z"
let d = new Date();
let isotimestamp = d.toISOString();
//You need to send us what IP you are sending from
let HostIP = pm.environment.get('HostIP');
//urlPath is currently '' and should not be changed
let urlPath = '';
//rather than setting &format in the URL Variable scope, we now define an accept header
//accept can be either 'text/json' or 'text/xml'
let accept = pm.environment.get('accept');
//we also removed the uEncoded,pEncoded & orgEncoded from the URL variable scope and it is now set as an Authorization header
//All values should be URIencoded
let Authorization = 'uencoded='+encodeURIComponent(pm.environment.get('uEncoded'))+'&pencoded='+encodeURIComponent(pm.environment.get('pEncoded'))+'&orgEncoded='+encodeURIComponent(pm.environment.get('orgEncoded'));
//Setting the first field to our request type GET|POST
let payload = [requestType];
//If the HostIP hasn't been set then we can exclude that from our Auth string. Just remember to also exclude it from your header
if (typeof HostIP != 'undefined') {
payload.push(HostIP);
pm.environment.set("HostIP", HostIP);
}
//We now add the rest of the fields needed to our payload array
payload.push(urlPath);
payload.push(accept);
payload.push(Authorization);
payload.push(isotimestamp);
payload.push(VarString);
//Create our hash using all of the fields we added to the payload array as a string, separated by '+' and encoded with our secret_key
let hash = CryptoJS.HmacSHA512( payload.join('+'), secret_key);
//Update the environment variables
pm.environment.set("urlPath", urlPath);
pm.environment.set("accept", accept);
pm.environment.set("Authorization", Authorization);
pm.environment.set("af_hmac_signature", hash.toString());
pm.environment.set("af_iso_timestamp", isotimestamp);
}//end function
```
### Example Responses
#### Get Client Priorties (OK 200)
```json
{
"status": "0",
"statusmessage": "Login OK",
"zoneresponse": {
"priorities": [
{
"listorder": "0",
"priorityid": "IyYqKyIK",
"org": {
"orgid": "JCdKUydRMCAgCg==",
"orgname": "#1 Ladies, Detective Agency"
},
"description": "0",
"backgroundcolor": "",
"responseminutes": "0",
"responsevalue": "0",
"archived": "false",
"shortdescription": "p1",
"responsetype": "none",
"priorityno": "1"
},
{
"listorder": "1",
"priorityid": "IyYqKyMK",
"org": {
"orgid": "JCdKUydRMCAgCg==",
"orgname": "#1 Ladies, Detective Agency"
},
"description": "1",
"backgroundcolor": "",
"responseminutes": "0",
"responsevalue": "0",
"archived": "false",
"shortdescription": "p2",
"responsetype": "none",
"priorityno": "2"
},
{
"listorder": "2",
"priorityid": "IyYqKywK",
"org": {
"orgid": "JCdKUydRMCAgCg==",
"orgname": "#1 Ladies, Detective Agency"
},
"description": "2",
"backgroundcolor": "",
"responseminutes": "0",
"responsevalue": "0",
"archived": "false",
"shortdescription": "p3",
"responsetype": "none",
"priorityno": "3"
}
],
"maxpageresults": "500",
"pagenumber": "1",
"queryresponsetimes": {
"priorities": 6
},
"currentpageresults": 3
}
}
```
---
### POST Create Client Priorties
`POST http://api.aroflo.com/`
Create a new priority for a specific Client/BU. NOTE: orgid is a REQUIRED field when creating new Priorities and so must be declared. If creating a priotity for a client use the `clientid` VALUE in the postxml `org` key. Multiple priorities can be created in this method by using additional `` keys.
Be sure to replace the `` value with one from your site.
```
if (requestType == 'POST') {
var formVarString = [
'zone=' + encodeURIComponent('priorities')
,'postxml=' + encodeURIComponent('1JCdKUydSQCAgCg==3<![CDATA[ Med - 48 hrs ]]><![CDATA[ Medium Response - Within 48 hours ]]><![CDATA[ #164cc9 ]]>48hours')
];
formVarString = formVarString.join('&');
}
```
**Authorization:** bearer
**Headers:**
| Header | Value | Description |
| --- | --- | --- |
| `Authentication` | `HMAC {{af_hmac_signature}}` | |
| `HostIP` | `XXX.XXX.XXX.XXX` | |
| `Authorization` | `{{Authorization}}` | |
| `Accept` | `text/json` | |
| `afdatetimeutc` | `{{af_iso_timestamp}}` | |
| `Content-Type` | `application/x-www-form-urlencoded` | |
**Body:**
```
{{formVarString}}
```
**Pre-request Script:**
```javascript
//What type of HTTP Request we're making GET|POST
var requestType = 'POST';
//When using a GET request set the urlVarString.
//Also ensuring that all values are URIencoded
if (requestType == 'GET') {
var urlVarString = [
'zone=' + encodeURIComponent('priorities')
,'page=' + encodeURIComponent('1')
];
urlVarString = urlVarString.join('&');
pm.environment.set("urlVarString", '?' +urlVarString);
//We now call the Authentication function and pass it our requestType and urlVarString
AroFloAuth(requestType, urlVarString)
}
//When using a POST request set the formVarString
if (requestType == 'POST') {
var formVarString = [
'zone=' + encodeURIComponent('priorities')
,'postxml=' + encodeURIComponent('<priorities><priority><listorder>1</listorder><org><orgid>JCdKUydSQCAgCg==</orgid></org><priorityno>3</priorityno><shortdescription><![CDATA[ Med - 48 hrs ]]></shortdescription><description><![CDATA[ Medium Response - Within 48 hours ]]></description><backgroundcolor><![CDATA[ #164cc9 ]]></backgroundcolor><responsevalue>48</responsevalue><responsetype>hours</responsetype></priority></priorities>')
];
formVarString = formVarString.join('&');
pm.environment.set("formVarString", formVarString);
//We now call the Authentication function and pass it our requestType and formVarString
AroFloAuth(requestType, formVarString)
}
//The Authentication flow has been moved into a function to highlight that this is code that you must replicate in your own system/app/language
//and must be called for every request. Each request requires it's own HMAC signature.
function AroFloAuth(requestType, VarString) {
//secret_key is a new auth key shown once only in the AroFloAPI Settings page.
let secret_key = pm.environment.get('secret_key');
//We now need to set a timestamp as an ISO 8601 UTC timestamp e.g. "2018-07-25T01:39:57.135Z"
let d = new Date();
let isotimestamp = d.toISOString();
//You need to send us what IP you are sending from
let HostIP = pm.environment.get('HostIP');
//urlPath is currently '' and should not be changed
let urlPath = '';
//rather than setting &format in the URL Variable scope, we now define an accept header
//accept can be either 'text/json' or 'text/xml'
let accept = pm.environment.get('accept');
//we also removed the uEncoded,pEncoded & orgEncoded from the URL variable scope and it is now set as an Authorization header
//All values should be URIencoded
let Authorization = 'uencoded='+encodeURIComponent(pm.environment.get('uEncoded'))+'&pencoded='+encodeURIComponent(pm.environment.get('pEncoded'))+'&orgEncoded='+encodeURIComponent(pm.environment.get('orgEncoded'));
//Setting the first field to our request type GET|POST
let payload = [requestType];
//If the HostIP hasn't been set then we can exclude that from our Auth string. Just remember to also exclude it from your header
if (typeof HostIP != 'undefined') {
payload.push(HostIP);
pm.environment.set("HostIP", HostIP);
}
//We now add the rest of the fields needed to our payload array
payload.push(urlPath);
payload.push(accept);
payload.push(Authorization);
payload.push(isotimestamp);
payload.push(VarString);
//Create our hash using all of the fields we added to the payload array as a string, separated by '+' and encoded with our secret_key
let hash = CryptoJS.HmacSHA512( payload.join('+'), secret_key);
//Update the environment variables
pm.environment.set("urlPath", urlPath);
pm.environment.set("accept", accept);
pm.environment.set("Authorization", Authorization);
pm.environment.set("af_hmac_signature", hash.toString());
pm.environment.set("af_iso_timestamp", isotimestamp);
}//end function
```
### Example Responses
#### Create Client Priorties (OK 200)
```json
{
"status": "0",
"statusmessage": "Login OK",
"zoneresponse": {
"postresults": {
"updatetotal": "0",
"errors": [],
"updates": {
"priorities": []
},
"inserttotal": 1,
"inserts": {
"priorities": [
{
"listorder": "1",
"org": {
"orgid": "JCdKUydSQCAgCg=="
},
"description": "Medium Response - Within 48 hours",
"priorityid": "IyZaQyEK",
"backgroundcolor": "#164cc9",
"responsevalue": "48",
"archived": "false",
"shortdescription": "Med - 48 hrs",
"responsetype": "hours",
"priorityno": "3"
}
]
}
}
}
}
```
---
### POST Update BU Priorty
`POST http://api.aroflo.com/`
Update an existing Priority for a Business Unit
Be sure to replace the `` and `priorityid` value with one from your site.
```
if (requestType == 'POST') {
var formVarString = [
'zone=' + encodeURIComponent('priorities')
,'postxml=' + encodeURIComponent('IyYqUyMK1<![CDATA[ 12Hrs to fix ]]><![CDATA[12 hours to complete fix. ]]><![CDATA[ #FF0015 ]]>12hours')
];
formVarString = formVarString.join('&');
}
```
**Authorization:** bearer
**Headers:**
| Header | Value | Description |
| --- | --- | --- |
| `Authentication` | `HMAC {{af_hmac_signature}}` | |
| `HostIP` | `XXX.XXX.XXX.XXX` | |
| `Authorization` | `{{Authorization}}` | |
| `Accept` | `text/json` | |
| `afdatetimeutc` | `{{af_iso_timestamp}}` | |
| `Content-Type` | `application/x-www-form-urlencoded` | |
**Body:**
```
{{formVarString}}
```
**Pre-request Script:**
```javascript
//What type of HTTP Request we're making GET|POST
var requestType = 'POST';
//When using a GET request set the urlVarString.
//Also ensuring that all values are URIencoded
if (requestType == 'GET') {
var urlVarString = [
'zone=' + encodeURIComponent('priorities')
,'page=' + encodeURIComponent('1')
];
urlVarString = urlVarString.join('&');
pm.environment.set("urlVarString", '?' +urlVarString);
//We now call the Authentication function and pass it our requestType and urlVarString
AroFloAuth(requestType, urlVarString)
}
//When using a POST request set the formVarString
if (requestType == 'POST') {
var formVarString = [
'zone=' + encodeURIComponent('priorities')
,'postxml=' + encodeURIComponent('<priorities><priority><priorityid>IyYqUyMK</priorityid><listorder>1</listorder><shortdescription><![CDATA[ 12Hrs to fix ]]></shortdescription><description><![CDATA[12 hours to complete fix. ]]></description><backgroundcolor><![CDATA[ #FF0015 ]]></backgroundcolor><responsevalue>12</responsevalue><responsetype>hours</responsetype></priority></priorities>')
];
formVarString = formVarString.join('&');
pm.environment.set("formVarString", formVarString);
//We now call the Authentication function and pass it our requestType and formVarString
AroFloAuth(requestType, formVarString)
}
//The Authentication flow has been moved into a function to highlight that this is code that you must replicate in your own system/app/language
//and must be called for every request. Each request requires it's own HMAC signature.
function AroFloAuth(requestType, VarString) {
//secret_key is a new auth key shown once only in the AroFloAPI Settings page.
let secret_key = pm.environment.get('secret_key');
//We now need to set a timestamp as an ISO 8601 UTC timestamp e.g. "2018-07-25T01:39:57.135Z"
let d = new Date();
let isotimestamp = d.toISOString();
//You need to send us what IP you are sending from
let HostIP = pm.environment.get('HostIP');
//urlPath is currently '' and should not be changed
let urlPath = '';
//rather than setting &format in the URL Variable scope, we now define an accept header
//accept can be either 'text/json' or 'text/xml'
let accept = pm.environment.get('accept');
//we also removed the uEncoded,pEncoded & orgEncoded from the URL variable scope and it is now set as an Authorization header
//All values should be URIencoded
let Authorization = 'uencoded='+encodeURIComponent(pm.environment.get('uEncoded'))+'&pencoded='+encodeURIComponent(pm.environment.get('pEncoded'))+'&orgEncoded='+encodeURIComponent(pm.environment.get('orgEncoded'));
//Setting the first field to our request type GET|POST
let payload = [requestType];
//If the HostIP hasn't been set then we can exclude that from our Auth string. Just remember to also exclude it from your header
if (typeof HostIP != 'undefined') {
payload.push(HostIP);
pm.environment.set("HostIP", HostIP);
}
//We now add the rest of the fields needed to our payload array
payload.push(urlPath);
payload.push(accept);
payload.push(Authorization);
payload.push(isotimestamp);
payload.push(VarString);
//Create our hash using all of the fields we added to the payload array as a string, separated by '+' and encoded with our secret_key
let hash = CryptoJS.HmacSHA512( payload.join('+'), secret_key);
//Update the environment variables
pm.environment.set("urlPath", urlPath);
pm.environment.set("accept", accept);
pm.environment.set("Authorization", Authorization);
pm.environment.set("af_hmac_signature", hash.toString());
pm.environment.set("af_iso_timestamp", isotimestamp);
}//end function
```
### Example Responses
#### Update BU Priorty (OK 200)
```json
{
"status": "0",
"statusmessage": "Login OK",
"zoneresponse": {
"postresults": {
"updatetotal": 1,
"errors": [],
"updates": {
"priorities": [
{
"listorder": "1",
"priorityid": "IyYqUyMK",
"description": "12 hours to complete fix.",
"backgroundcolor": "#FF0015",
"responsevalue": "12",
"shortdescription": "12Hrs to fix",
"responsetype": "hours"
}
]
},
"inserttotal": "0",
"inserts": {
"priorities": []
}
}
}
}
```
