SiteSpeak Chatbot Manager

Server Details

Manage and optimize SiteSpeakAI chatbots from an AI agent in plain English: read analytics, tune prompts and model, manage knowledge sources and suggested messages, enable lead capture and human handoff, and triage the inbox.

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Status: Healthy
Uptime: 99.8% over 56 days
Last Tested: 2026-10-12 02:47
Transport: Streamable HTTP · MCP 2025-11-25
URL

TDQS

A3.9/5.0

Scored 2026-10-06 12:00 across 17 tools

Disambiguation5/5

Each tool targets a distinct resource or action: sources (add, list, recrawl), suggested messages (add, list, update, remove), chatbot settings (get, update), analytics, insights, inbox (list, get, reply, update status), and leads. No two tools overlap in purpose, and the descriptions clearly delineate their scope.

Naming Consistency4/5

The vast majority follow a consistent verb_noun pattern (add_source, list_chatbots, get_chatbot_analytics, etc.). Minor deviations like 'recrawl_source' (verb without noun) and the compound 'get_chatbot_insights' are readable and still predictable.

Tool Count5/5

17 tools is well-scoped for a chatbot management platform, covering all major areas (knowledge base, messages, analytics, inbox, leads) without excessive fragmentation. Each tool earns its place.

Completeness5/5

Full CRUD is present for suggested messages; sources have create, list, and re-index but lack update/delete (though not necessarily needed); chatbot settings have both get and update; inbox supports listing, reading, replying, and status changes; analytics and insights provide monitoring. No obvious dead ends for core workflows.

Available Tools

17 tools

add_sourceAdd knowledge sourceInspect

Add a website knowledge source by URL and start indexing it. Provide a single page or site URL.

ParametersJSON Schema

Name	Required	Description
`url`	Yes	The website URL to index.
`title`	No	Optional label; defaults to the URL.
`chatbot_id`	Yes	The chatbot id.

add_suggested_messageAdd suggested messageInspect

Add a suggested message (a clickable prompt shown to visitors). For type "ai" (default) provide a prompt - the message sent when clicked. For redirect/email types provide an action (a URL or email address).

ParametersJSON Schema

Name	Required	Description
`name`	Yes	The button label shown to visitors (max 100), e.g. "Pricing Plans".
`type`	No	ai (default), redirect, email, intercom, follow_up, follow_up_link, follow_up_email, escalate.
`action`	No	A URL or email (max 200). Required for type redirect, email, follow_up_link, follow_up_email.
`prompt`	No	The message sent when clicked (max 200). Required for type ai and follow_up.
`chatbot_id`	Yes	The chatbot id.

get_chatbotGet chatbot

Read-only

Inspect

Get a chatbot's current settings plus the models allowed on its plan and the credit cost per model. Read this before changing settings.

ParametersJSON Schema

Name	Required	Description	Default
`chatbot_id`	Yes	The chatbot id (from list_chatbots).

get_chatbot_analyticsGet chatbot analytics

Read-only

Inspect

Get a chatbot's analytics for a period: conversation volume, feedback, answered-question %, negative-sentiment %, popular sources/categories, top countries.

ParametersJSON Schema

Name	Required	Description
`to`	No	ISO date; used when period=custom.
`from`	No	ISO date; used when period=custom.
`period`	No	last_7_days, last_30_days (default), or custom.
`chatbot_id`	Yes	The chatbot id.

get_chatbot_insightsGet chatbot insights

Read-only

Inspect

Get AI-clustered question themes for a chatbot: top unanswered questions (knowledge/source gaps) and top answered questions. Use unanswered themes to suggest new content and messages.

ParametersJSON Schema

Name	Required	Description
`to`	No	ISO date (default today).
`from`	No	ISO date (default 30 days ago).
`chatbot_id`	Yes	The chatbot id.

get_thread_messagesGet thread messages

Read-only

Inspect

Get the messages in one inbox thread (visitor), oldest first. Returns the most recent messages by default; use offset with has_older to page back through long threads.

ParametersJSON Schema

Name	Required	Description
`limit`	No	Max messages per page (default 100, max 200).
`offset`	No	Skip this many of the most recent messages to page further back (default 0).
`chatbot_id`	Yes	The chatbot id.
`visitor_id`	Yes	The thread/visitor id (from list_inbox_threads).

list_chatbotsSiteSpeak

Read-only

Inspect

List the chatbots your account can manage (your current team's chatbots). Returns each chatbot id, name and type. Use the id with the other tools.

ParametersJSON Schema

Name	Required	Description	Default
No parameters

list_inbox_threadsList inbox threads

Read-only

Inspect

List inbox conversation threads for a chatbot. Filter by status (open/closed/all) and feedback (positive/negative), and search message text.

ParametersJSON Schema

Name	Required	Description
`page`	No	Page number (15 per page).
`search`	No	Search message text.
`status`	No	open (default), closed, or all.
`feedback`	No	Filter threads by message feedback: positive or negative.
`chatbot_id`	Yes	The chatbot id.

list_leadsList leads

Read-only

Inspect

List a chatbot's captured leads (visitors who submitted an email or phone via the lead-capture form). Newest first, paginated 50 per page.

ParametersJSON Schema

Name	Required	Description	Default
`page`	No	Page number (50 per page).
`chatbot_id`	Yes	The chatbot id.

list_sourcesList knowledge sources

Read-only

Inspect

List a chatbot's knowledge sources and their training status. Paginated at 50 per page.

ParametersJSON Schema

Name	Required	Description	Default
`page`	No	Page number (50 per page).
`chatbot_id`	Yes	The chatbot id.

list_suggested_messagesList suggested messages

Read-only

Inspect

List a chatbot's suggested messages (the clickable prompts shown to visitors). Use the returned id with update_suggested_message or remove_suggested_message.

ParametersJSON Schema

Name	Required	Description	Default
`chatbot_id`	Yes	The chatbot id.

recrawl_sourceRecrawl knowledge sourceInspect

Re-index an existing knowledge source to pick up its latest content.

ParametersJSON Schema

Name	Required	Description	Default
`source_id`	Yes	The source id (from list_sources).
`chatbot_id`	Yes	The chatbot id.

remove_suggested_messageRemove suggested message

Destructive

Inspect

Remove a suggested message from a chatbot. Get the id from list_suggested_messages.

ParametersJSON Schema

Name	Required	Description	Default
`chatbot_id`	Yes	The chatbot id.
`suggested_message_id`	Yes	The suggested message id (from list_suggested_messages).

reply_to_threadReply to visitor

Destructive

Inspect

Send a human agent reply to the visitor in an inbox thread. The visitor sees it in the chat widget (and on WhatsApp or Google Chat for those channels), and it starts a 30-minute live chat. Only send text the user has approved.

ParametersJSON Schema

Name	Required	Description
`message`	Yes	The reply text to send to the visitor.
`chatbot_id`	Yes	The chatbot id.
`visitor_id`	Yes	The thread/visitor id (from list_inbox_threads).

update_chatbot_settingsUpdate chatbot settings

Destructive

Inspect

Update a chatbot's settings. Only the fields you pass are changed. Call get_chatbot first to see allowed_models before changing gpt_model.

ParametersJSON Schema

Name	Required	Description
`topK`	No	Retrieved-chunk count 1-3.
`gpt_model`	No	LLM model id. Must be one of the chatbot's allowed_models.
`chatbot_id`	Yes	The chatbot id.
`temperature`	No	Sampling temperature 0-2.
`history_count`	No	Conversation history turns 0-10.
`default_answer`	No	Fallback answer when the bot cannot answer.
`welcome_message`	No	Welcome message (max 500 chars). Separate multiple bubbles with a blank line.
`escalations_email`	No	Semicolon-separated email addresses notified on escalation.
`enable_escalations`	No	Turn human-handoff escalations on/off.
`enable_lead_capture`	No	Turn the lead-capture form on/off.
`instructions_prompt`	No	System/instructions prompt (max 20000 chars).
`lead_capture_fields`	No	Lead-capture field definitions {type,name,required,enabled,order}. Required when enabling lead capture.
`escalate_message_threshold`	No	Messages before a human handoff is offered (1-10).
`enable_escalations_round_robin`	No	Rotate escalation emails round-robin across the addresses.
`enable_escalations_notification`	No	Email a notification when a conversation escalates.

update_suggested_messageUpdate suggested message

Destructive

Inspect

Update an existing suggested message. Only the fields you pass are changed. Get the id from list_suggested_messages.

ParametersJSON Schema

Name	Required	Description
`name`	No	The button label (max 100).
`type`	No	ai, redirect, email, intercom, follow_up, follow_up_link, follow_up_email, escalate.
`action`	No	A URL or email (max 200).
`prompt`	No	The message sent when clicked (max 200).
`chatbot_id`	Yes	The chatbot id.
`suggested_message_id`	Yes	The suggested message id (from list_suggested_messages).

update_thread_statusUpdate thread statusInspect

Set an inbox thread status. Use "archived" to mark a thread as done. Allowed: read, unread, archived, priority, snooze.

ParametersJSON Schema

Name	Required	Description
`status`	Yes	read \| unread \| archived \| priority \| snooze. "archived" = done.
`chatbot_id`	Yes	The chatbot id.
`visitor_id`	Yes	The thread/visitor id.

Tool Schema Changelog

Recent tool additions, removals, and schema changes observed during successful MCP inspections.

1 tool updateOct 6, 2026
- Addedreply_to_thread
1 tool updateAug 14, 2026
- Addedremove_suggested_message
15 tool updatesJul 15, 2026
- First observedadd_source
- First observedadd_suggested_message
- First observedget_chatbot
- First observedget_chatbot_analytics
- First observedget_chatbot_insights
- First observedget_thread_messages
- First observedlist_chatbots
- First observedlist_inbox_threads
- First observedlist_leads
- First observedlist_sources
- First observedlist_suggested_messages
- First observedrecrawl_source
- First observedupdate_chatbot_settings
- First observedupdate_suggested_message
- First observedupdate_thread_status

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