Reply to visitor
reply_to_threadDestructive
Send a human agent reply to the visitor in an inbox thread. The visitor sees it in the chat widget (and on WhatsApp or Google Chat for those channels), and it starts a 30-minute live chat. Only send text the user has approved.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | Yes | The reply text to send to the visitor. | |
| chatbot_id | Yes | The chatbot id. | |
| visitor_id | Yes | The thread/visitor id (from list_inbox_threads). |