"Understanding Integrated Knowledge Graphs" matching MCP servers:

Enables semantic search over knowledge-base articles and listing of sample support tickets using MCP tools.

Exposes read-only knowledge base articles on returns, warranty and shipping policies alongside tools that search, retrieve and create real support tickets. This lets an LLM agent ground its answers in store policy without inventing information, and act on actual ticket data rather than simulated records.

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.

Enables AI agents to perform helpdesk tasks over MCP, including ticket management, knowledge base search, and reply drafting, with optional pay-per-action USDC settlement and human approval workflows.

MCP server for SolarWinds Service Desk (SWSD/Samanage) enabling reading and modifying tickets, comments, knowledge-base articles, and more via each user's own API token.

A production-grade MCP server for Zendesk that provides ticket management, search, user/group operations, and knowledge base access with support for local stdio and remote HTTP transports, authentication via API keys or OAuth, and multi-tenancy.

MCP server for AI-native L1 support: triages tickets, answers from a knowledge base, escalates to L2 via Telegram/GitHub, and manages feedback, with a LangGraph workflow and safety guardrails.

MCP server for the operbots panel, enabling AI assistants to manage tasks, Telegram bots, flow scenarios, conversations, knowledge base, and AI connections with the user's permissions.

Salesforce AgentForce as a traversable MCP knowledge graph. 40 nodes covering Einstein Trust Layer, Agent Topics, Actions, Data Cloud, and Resolution Criteria. 11x fewer tokens than RAG. Free: uvx ckg-agentforce

A production-ready MCP server that turns any MCP-compatible AI assistant into an AI-powered ServiceNow Incident Management Assistant, exposing incidents, users, CMDB records, and knowledge articles through validated tools.

Enables interaction with Pylon's customer support platform API to manage users, contacts, issues, and knowledge base articles through natural language commands.

Enables natural language interaction with ServiceNow instances for managing incidents, changes, CMDB, service catalog, users, groups, and knowledge base via MCP.

Provides reusable MCP tools for Amazon Connect AI Agents and Bedrock AgentCore to look up customers, manage support tickets, schedule appointments, update CRM records, retrieve knowledge, and create tasks.

Provides customer lookup, transaction history, knowledge-base search, and ticket management tools to any MCP client.

A local MCP server for governed support-ticket triage that reads synthetic tickets and knowledge articles, prepares evidence-backed recommendations, and records local audit events.

An MCP server that integrates with the Pylon API, providing 38 tools for user management, contacts, issues, tags, external issue linking, knowledge bases, teams, accounts, attachments, and more.

Enables Claude to manage customers and support tickets through database-backed CRUD tools, contextual customer and knowledge resources, and a reusable ticket-triage prompt.

Integrates with Red Hat APIs to enable searching Knowledge Centered Support (KCS) solutions, retrieving solution details, searching support cases, and obtaining case details through LLM applications.

MCP server for a production-shaped service-business agent, enabling grounded knowledge search, intake collection, and human escalation with deterministic safety boundaries.