"Tools or services for monitoring chat activity" matching MCP servers:

MCP server for the cig.chat API that lets you connect Claude, Cursor, or any MCP client to your cig.chat bot to manage subscribers, tags, flows, WhatsApp templates, broadcasts, and shop operations in plain language.

Provides MSP support tools (ticket search, draft response, KB search, update) with a deterministic security guardrail that refuses to draft responses for security tickets based on content scanning, even if mislabeled.

Model Context Protocol server for interacting with the HaloPSA API, enabling AI assistants like Claude to manage tickets, users, and assets in HaloPSA through natural language.

An MCP-compliant server that enables AI assistants like Claude Desktop to access and analyze Intercom support tickets with full conversation history.

The official hosted MCP server for muro.chat, enabling AI agents to manage customer support conversations, send replies, triage tickets, and configure the live chat widget.

Enables collection and scoring of sales chat conversations via CDP, computing response times and generating evidence-linked LLM quality reviews.

Protects AI support tools with Descope JWT authentication and scope-based authorization, enabling secure customer support operations like refunds with granular access control.

Enables interaction with Kakao Channel business chats via MCP tools for checking login status, unread counts, listing chats, reading messages, marking as read, and optionally sending messages when enabled.

Privacy-first Telegram MCP server enabling maintainers to triage chats, inspect context, search messages, draft replies, and send authorized messages locally without a cloud relay.

Gives Alexa+ voice access to track household insurance claims, refunds, repairs, and disputes, and to chase them via disclosed AI phone calls while keeping money and legal decisions with the human.

A comprehensive customer support platform featuring real-time messaging, knowledge base management, and a multi-tenant architecture with both React frontend and Node.js backend.

Enables AI agents to search HR policies, create IT support tickets, and send external emails with configurable security levels and human-in-the-loop validation.

Enables HG Insights GTM teams to draft and manage outreach, research accounts, look up customer support data, and access CRM, Pylon, Jira, Weflow, and knowledge base tools through Claude Desktop.

Integrates weather tools with Intercom, providing real-time weather alerts, forecasts, and personalized customer greetings using National Weather Service API data.

Enables AI-assisted field service management through the Service Fusion API, including job lookup, customer management, dispatch, invoicing, and equipment tracking.

Validates whether phone numbers are registered on WhatsApp, supporting single and bulk (up to 10) number checks.

Enables interaction with Zendesk Support for managing tickets, comments, and filtering via the Model Context Protocol. It allows LLMs to perform actions like creating, updating, and listing support tickets through natural language in a Heroku-native environment.

Enables AI agents to prompt users for input directly within the chat UI using MCP's elicitation capabilities, allowing for interactive multi-turn conversations without leaving the conversation interface.

MCP server for the Crown Town Compost customer portal that lets you check pickups, invoices, and upcoming collections, skip services, report missed pickups, and update account details through natural language.

MCP server for Claude Desktop that exposes App Store Connect and RevenueCat APIs, enabling indie iOS developers to query portfolio metrics, sales reports, subscriptions, and customer reviews directly in chat.