Put a live call on hold
hold_callPut a call leg on hold by transferring it to a hosted flow that plays music or silence in a loop. Resume later with the unhold flow and XML URL.
Instructions
Puts a leg on hold by transferring it to a hosted flow that plays hold music (or silence) in a loop. Resume with unhold_call and the XML URL that should take over. HTTP mode with VOBIZ_PUBLIC_URL only. Requires confirm: true.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| legs | No | Which call leg: aleg (default), bleg or both. | |
| confirm | Yes | Must be true, set only after the user explicitly asked to put this call on hold. | |
| call_uuid | Yes | ||
| music_url | No | Hold music (https .mp3/.wav). Silence if omitted. |