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umzcio
by umzcio

tdx-ticket-search

Search and filter TDX tickets using text queries, status, priority, type, account, and responsible person or group parameters to manage IT service requests.

Instructions

Search TDX tickets with filters

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
appIdNoTDX app ID (defaults to env TDX_APP_ID)
searchTextNoFull-text search query
statusIdsNoFilter by status IDs
priorityIdsNoFilter by priority IDs
typeIdsNoFilter by type IDs
accountIdsNoFilter by account IDs
responsibleUidsNoFilter by responsible person UIDs
responsibleGroupIdsNoFilter by responsible group IDs
requestorUidsNoFilter by requestor UIDs
maxResultsNoMax results to return (default 25)

Implementation Reference

  • Handler function for the tdx-ticket-search tool, which constructs the search body and calls the TDX API.
    async (params) => {
      const app = params.appId ?? defaultAppId;
      const body: Record<string, unknown> = {};
      if (params.searchText !== undefined) body.SearchText = params.searchText;
      if (params.statusIds !== undefined) body.StatusIDs = params.statusIds;
      if (params.priorityIds !== undefined) body.PriorityIDs = params.priorityIds;
      if (params.typeIds !== undefined) body.TypeIDs = params.typeIds;
      if (params.accountIds !== undefined) body.AccountIDs = params.accountIds;
      if (params.responsibleUids !== undefined) body.ResponsibleUids = params.responsibleUids;
      if (params.responsibleGroupIds !== undefined) body.ResponsibleGroupIDs = params.responsibleGroupIds;
      if (params.requestorUids !== undefined) body.RequestorUids = params.requestorUids;
      if (params.maxResults !== undefined) body.MaxResults = params.maxResults;
      try {
        const result = await client.post(`/${app}/tickets/search`, body);
        return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] };
      } catch (e: unknown) {
        return { content: [{ type: "text", text: String(e) }], isError: true };
      }
    }
  • Registration of the tdx-ticket-search tool including schema definition.
    server.tool(
      "tdx-ticket-search",
      "Search TDX tickets with filters",
      {
        appId: z.number().optional().describe("TDX app ID (defaults to env TDX_APP_ID)"),
        searchText: z.string().optional().describe("Full-text search query"),
        statusIds: z.array(z.number()).optional().describe("Filter by status IDs"),
        priorityIds: z.array(z.number()).optional().describe("Filter by priority IDs"),
        typeIds: z.array(z.number()).optional().describe("Filter by type IDs"),
        accountIds: z.array(z.number()).optional().describe("Filter by account IDs"),
        responsibleUids: z.array(z.string()).optional().describe("Filter by responsible person UIDs"),
        responsibleGroupIds: z.array(z.number()).optional().describe("Filter by responsible group IDs"),
        requestorUids: z.array(z.string()).optional().describe("Filter by requestor UIDs"),
        maxResults: z.number().optional().describe("Max results to return (default 25)"),
      },

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