tdx-ticket-create
Create new tickets in TeamDynamix for IT service management, specifying type, title, priority, responsible parties, and custom attributes.
Instructions
Create a new TDX ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| appId | No | TDX app ID (defaults to env TDX_APP_ID) | |
| typeId | Yes | Ticket type ID | |
| title | Yes | Ticket title | |
| description | No | Ticket description (HTML) | |
| accountId | No | Account/department ID | |
| priorityId | No | Priority ID | |
| statusId | No | Status ID | |
| requestorUid | No | Requestor person UID | |
| responsibleUid | No | Responsible person UID | |
| responsibleGroupId | No | Responsible group ID | |
| formId | No | Form ID | |
| sourceId | No | Source ID | |
| serviceId | No | Service ID | |
| goesOffHoldDate | No | ISO date when ticket goes off hold | |
| attributes | No | Custom attributes |