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Get Case Timeline

get_case_timeline

Check the status and retrieve results of a case timeline job using its request ID. Returns job status, timestamps, and case timeline data when available.

Instructions

Polls the status and result of a job started by request_case_timeline. No AI credits consumed. Returns requestId, status, createdAt, updatedAt plus, when available, startedAt, completedAt, error, result, orders, orderCount and totalOrderCount. Returns 404 if the request is not found, which can mean the requestId is wrong or has expired.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
requestIdYesThe requestId returned by request_case_timeline.
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden. It discloses return fields (including conditional ones), the 404 error case, and states that no AI credits are consumed—providing meaningful behavioral context beyond the tool name.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise and front-loaded with the main purpose. The list of return fields is slightly dense but earns its place by informing the caller of the response shape. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is a simple polling operation with one parameter and no output schema. The description covers purpose, return values, error behavior, and cost implications, which is quite complete. It could mention more about the 'result' field's format, but that is not essential for this polling tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema description coverage is 100% for the only parameter (requestId), and it fully explains its origin. The tool description adds no new parameter semantics beyond the schema, so the baseline of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool polls the status and result of a job started by request_case_timeline, using a specific verb and resource. This distinguishes it from siblings like get_case or request_case_timeline.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It clearly implies usage as a follow-up to request_case_timeline by naming that tool, but does not explicitly state when not to use it or mention alternative tools for similar purposes. The context is clear but not fully explicit.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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