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tachyurgy
by tachyurgy

list_tickets

List support tickets from the desk application. Optionally filter by status: open, in_progress, or closed.

Instructions

List tickets, optionally filtered by status (open|in_progress|closed).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must disclose all behavioral traits. It only states listing with optional filtering, omitting critical details like pagination, sorting, rate limits, or read-only behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence with no unnecessary words. It is front-loaded and efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With an output schema present, return value details are covered. However, the description lacks behavioral context such as ordering, pagination, or limitations, which are needed for a complete understanding despite low complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, but the description adds meaning by listing the valid status values (open|in_progress|closed) beyond the schema's anyOf string/null. This compensates for the lack of schema documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'list', the resource 'tickets', and the optional filtering by status with specific values (open|in_progress|closed). It distinguishes from sibling tools like create_ticket, close_ticket, etc.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description does not specify when to use this tool versus alternatives like get_ticket (single ticket retrieval) or other actions. No explicit when-not or alternative guidance is provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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