Skip to main content
Glama
tachyurgy
by tachyurgy

create_ticket

Submit a new support ticket with a required title and optional priority level (low, normal, high, urgent).

Instructions

Open a new support ticket. priority ∈ low|normal|high|urgent.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
titleYes
priorityNonormal

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description should disclose behavioral traits. It only mentions opening a ticket and priority, lacking details about side effects, permissions, or what happens if required fields are missing.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise with no wasted words, but it could be slightly more structured (e.g., separating parameter info).

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simplicity (2 params, output exists), the description is incomplete: it lacks details on required permissions, the meaning of priority, and constraints like title uniqueness. It is too brief for full contextual understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With 0% schema description coverage, the description adds value by listing priority enum values ('low|normal|high|urgent'), but it does not explain the 'title' parameter's purpose or format, leaving a gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Open a new support ticket' with a specific verb and resource, and it distinguishes from siblings (assign, close, get, list, etc.) by being the only creation tool.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for creating a new ticket but provides no explicit guidance on when to use this tool versus alternatives or any exclusion criteria. It is the only creation tool among siblings, so context is somewhat clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/tachyurgy/mcp-app-harness'

If you have feedback or need assistance with the MCP directory API, please join our Discord server