Update a ticket
update_ticketUpdate support ticket fields such as status, assignee, labels, color, or pending reason. Changes only specified fields.
Instructions
Update ticket status, assignee, labels, color, or pending reason. Only provided fields are changed.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message_box_id | No | Override the default message_box_id for this call. | |
| ticket_id | Yes | ||
| status_cd | No | Ticket status code used by Re:lation. | |
| assignee_id | No | Pass null to unassign. | |
| label_ids | No | ||
| color_cd | No | ||
| pending_reason_id | No |