assign_conversation
Assigns a conversation to an agent by using an assignee ID from list_agents; host approval is required before the assignment is applied.
Instructions
Assign a conversation to an agent. Call list_agents first for assigneeId. 先 list_agents 取坐席 id。Sends agentId (assigneeId is the same value). Host must approve.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| confirm | Yes | ||
| assigneeId | Yes | Agent id | |
| conversationId | Yes |