list_tickets
Find and filter tickets tenant-wide using status, priority, assignee, service, tag, or keyword search.
Instructions
List tickets across the tenant with optional filters.
Filters compose with AND. All are optional; with no filters, returns the
most recent tickets up to limit.
Args: service_id: Filter by primary_service_id. assignee_user_id: Filter by assignee. status: One of open / in_progress / done / cancelled. priority: One of low / medium / high / urgent. ticket_type: One of epic / story / task / subtask / bug. parent_ticket_id: Only direct children of this parent. tag: Filter by a single tag. q: Full-text search across title/description. include_affected: When True with service_id, also include tickets where the service appears in affected_services. limit: Max rows (1-200, default 50).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| q | No | ||
| tag | No | ||
| limit | No | ||
| status | No | ||
| priority | No | ||
| service_id | No | ||
| ticket_type | No | ||
| assignee_user_id | No | ||
| include_affected | No | ||
| parent_ticket_id | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |