feedback_details
Retrieve raw customer feedback entries including uninstall, disable, and unsubscribe events with reasons and free-text messages. Filter by event type, reason, hosting, app, and date range.
Instructions
Raw customer feedback entries (uninstall/disable/unsubscribe events with reasons + free-text messages). Returns {_links:{self,query,next}, feedback:[{addonKey, addonVersion, applicationKey, applicationVersion, hosting, date, feedbackType, reasonKey, reason, message, fullName, appEntitlementId, appEntitlementNumber, productId}]}. _links.next paginates. Filter by type/reason/hosting/addon/productId/anonymous/text + date range. NOTE: contains customer PII (names, free-text comments).
📖 Spec (GET /rest/3/reporting/developer-space/{developerId}/feedback/details): https://developer.atlassian.com/platform/marketplace/rest/v4/api-group-reporting/#api-rest-3-reporting-developer-space-developerid-feedback-details-get
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | No | Free-text search across the feedback message and identifiers. | |
| type | No | Feedback event type (maps to response `feedbackType`). Strict enum — invalid → HTTP 400. | |
| addon | No | App key (e.g. `com.example.your-app`). Narrows to one app. Alternative to `productId`. | |
| limit | No | Max 50 (server cap). `_links.next` carries the next page. | |
| offset | No | ||
| reason | No | Filter by `reasonKey`. Observed values: bugs, merging, not-meeting-needs, other, project-based, sandbox, usefulness. | |
| endDate | No | ISO date YYYY-MM-DD. | |
| hosting | No | Filter by hosting. Response uses 'Cloud'/'Server'/'Data Center'. | |
| anonymous | No | `true` returns only anonymized feedback (empty `fullName`); `false` only attributed. Invalid value → 400. | |
| productId | No | Product UUID. Narrows to one app. (Not in the HAL template but works.) Prefer this or `addon`, not both. | |
| startDate | No | ISO date YYYY-MM-DD (filters by feedback date). | |
| appEdition | No | Filter by app edition (free/standard/advanced) — documented in the spec + verified to narrow (2026-06-03). |