customer_insights_tiers
Get monthly distribution of customers by user tier and host product (Jira or Confluence), including user count, percentage, and marketplace benchmark.
Instructions
User-tier distribution of your customers, per month, split by HOST PRODUCT. Group has TWO keys: {product, tier} where product is the host app (Jira/Confluence/…) and tier ∈ {Evaluation, 1-10, 11-100, 101-1000, 1000+}. Each usersDistribution:{usersCount, usersPercent, usersMarketplaceBenchmark}. usersPercent sums to ~100% PER host product (so ~200% across two products). Filter to one host with product=Jira (NAME, case-insensitive — not a UUID). startDate/endDate also filter; productId/hosting are ignored.
📖 Spec (GET /rest/3/reporting/developer-space/{developerId}/customer-insights/tiers): https://developer.atlassian.com/platform/marketplace/rest/v4/api-group-reporting/#api-rest-3-reporting-developer-space-developerid-customer-insights-tiers-get
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| endDate | No | ISO date YYYY-MM-DD. | |
| product | No | Host application NAME — `jira` or `confluence` (case-insensitive). NOT a productId UUID or app key — anything else returns HTTP 400 'Must be a jira or confluence'. Omit to get all host products. | |
| startDate | No | ISO date YYYY-MM-DD. |