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prime-cost
by prime-cost

toast_get_customer_loyalty_status

Retrieve a customer's loyalty program status by phone number or loyalty card number to verify rewards eligibility.

Instructions

Get loyalty program status for a customer

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
restaurantGuidNo
loyaltyIdentifierYesPhone number or loyalty card number
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full behavioral disclosure burden. It only says 'Get', which implies a read operation, but it does not explain response behavior, error cases, whether restaurantGuid is needed, or any other runtime traits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no filler and is easy to scan. It is slightly under-specified, but what is present is efficient and front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool has no output schema and no annotations, yet the description does not explain what the returned loyalty status looks like, how restaurantGuid affects the lookup, or what happens when no loyalty record exists. This is inadequate for reliable invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 50%, and the description adds no parameter meaning beyond the schema. The loyaltyIdentifier is documented in the schema as 'Phone number or loyalty card number', but restaurantGuid has an empty description and the tool description does not compensate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states a specific verb ('Get') and resource ('loyalty program status') scoped to a customer. It is easily distinguished from sibling tools like toast_search_customers or toast_get_customer_order_history, though it does not explicitly differentiate itself from those alternatives.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided about when to use this tool versus sibling customer-related tools, nor any context about prerequisites or exclusions. The agent is left to infer that this is the tool for loyalty status from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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