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Othos MCP

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by othos-io

othos_ticket_list_by_column

List all tickets in a column by specifying the column ID. Returns ticket details with customizable summary length.

Instructions

List tickets from a column using the fixed chat template format.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
columnIdYes
summaryMaxLengthNoMax summary length for ticket description. Default: 240.
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose all behavioral traits. It fails to mention whether the tool is read-only, requires authentication, or any side effects. The phrase 'fixed chat template format' is vague and does not explain output behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short (one sentence), which is not necessarily concise if it omits essential information. It is front-loaded with the core action but lacks structure for understanding usage details.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the complexity of listing tickets with a specific template format, the description should explain what the template is, how the output looks, and any defaults. It fails to provide enough context for an AI agent to use it correctly, especially with no output schema.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is only 50% (summaryMaxLength described, columnId not). The description adds no explanation for the parameters, not even the required columnId. It does not compensate for the missing schema descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (list tickets) and the resource (from a column). It adds context about using a 'fixed chat template format', which hints at a specific output format, though the term could be more precise. It distinguishes from siblings like othos_ticket_list_by_column_template.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus other ticket listing tools (e.g., othos_ticket_get, othos_ticket_list_by_column_template). No exclusions or prerequisites are mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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