tickets_upload_attachment
Attach a file up to 5MB to an eSentire case by providing ticket ID, file name, and base64-encoded content.
Instructions
Attach a file to a case (WRITE).
Only handles the inline path, i.e. files <= 5MB. For anything larger, Atlas requires a two-step presigned upload that has to be driven from a real filesystem, not through an MCP tool call.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| username | No | Name or email of an authorised contact. Required by the PUT form of the API; when omitted, the POST form is used instead. | |
| file_name | Yes | Name to store, e.g. "triage.png". | |
| ticket_id | Yes | eSentire ticket number. | |
| content_base64 | Yes | File bytes, base64-encoded. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |