tickets_get_attachment_link
Retrieve attachment metadata or a secure download link for eSentire tickets. Files over 5MB return cloud storage links, smaller files return inline metadata.
Instructions
Fetch metadata or a download link for an attachment.
Atlas splits behaviour by size: files <= 5MB can come back inline, while files over 5MB return a link to secure cloud storage. This tool always requests JSON so you get metadata or a link rather than raw bytes -- binary content is not useful over MCP.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| unzip | No | Ask Atlas to expand a zipped attachment. Only valid for files <= 5MB. | |
| file_uid | Yes | Attachment identifier from tickets_list_attachments. | |
| ticket_id | Yes | eSentire ticket number. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |