search_pi_kb
Find AVEVA knowledge base articles by error message, known issue, or product. Get article numbers, titles, and excerpts to solve support problems and locate workarounds.
Instructions
Search AVEVA's Customer Support knowledge base and return matching article numbers, titles, products and excerpts.
Use this for support-desk material: specific error messages, known issues, version incompatibilities, workarounds and how-to notes. Prefer product documentation tools for conceptual or reference questions (what a feature is, configuration reference, API syntax); reach here when the user reports something broken or quotes an error.
Read-only; no side effects. Scoped to English-language Knowledge Base articles, excluding product documentation, community posts and product news. Requires a signed-in AVEVA support session — with none, it returns an instruction to run pi-kb-mcp login rather than failing silently. Returns a match count followed by up to n_results entries, each carrying the article number that get_kb_article needs.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes | Free-text search terms. Quoting a verbatim error message works well, e.g. 'Index was out of range' or 'PI Vision authentication Kerberos'. | |
| products | No | Optional product names to narrow the search, matched exactly against AVEVA's product list, e.g. ['PI Vision'] or ['PI Data Archive', 'PI Asset Framework']. Call list_kb_products for valid values. Omit to search all products. | |
| n_results | No | Number of articles to return, 1-50. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |