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search_pi_kb

Read-only

Find AVEVA knowledge base articles by error message, known issue, or product. Get article numbers, titles, and excerpts to solve support problems and locate workarounds.

Instructions

Search AVEVA's Customer Support knowledge base and return matching article numbers, titles, products and excerpts.

Use this for support-desk material: specific error messages, known issues, version incompatibilities, workarounds and how-to notes. Prefer product documentation tools for conceptual or reference questions (what a feature is, configuration reference, API syntax); reach here when the user reports something broken or quotes an error.

Read-only; no side effects. Scoped to English-language Knowledge Base articles, excluding product documentation, community posts and product news. Requires a signed-in AVEVA support session — with none, it returns an instruction to run pi-kb-mcp login rather than failing silently. Returns a match count followed by up to n_results entries, each carrying the article number that get_kb_article needs.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryYesFree-text search terms. Quoting a verbatim error message works well, e.g. 'Index was out of range' or 'PI Vision authentication Kerberos'.
productsNoOptional product names to narrow the search, matched exactly against AVEVA's product list, e.g. ['PI Vision'] or ['PI Data Archive', 'PI Asset Framework']. Call list_kb_products for valid values. Omit to search all products.
n_resultsNoNumber of articles to return, 1-50.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observedv0.1.0

TDQS

A4.7/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond readOnlyHint, the description discloses no side effects, English/KB scope, exclusions (product docs, community posts, product news), and that missing auth returns a login instruction instead of failing. It also pre-announces the result shape: match count then entries with article number.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is dense but every sentence earns its place: purpose, use cases, exclusions, auth behavior, and return shape. Key facts are front-loaded and nothing extraneous is included.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a search tool with three params and two siblings, the description covers all decision-relevant context: when to use it, scope restrictions, auth prerequisite, output format, and how it relates to get_kb_article and list_kb_products. An output schema exists, so return details are also backed by structured info.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the baseline applies. The input schema already gives detailed meanings, examples, defaults, and ranges for query, products, and n_results. The description adds a small bit of context by saying n_results limits returned entries, but doesn't need to compensate for any schema gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states a specific verb ('Search') and resource (AVEVA Customer Support knowledge base) and lists the exact return fields: article numbers, titles, products and excerpts. It also differentiates from siblings by noting the article number is what get_kb_article needs and referencing list_kb_products.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It explicitly says when to use this tool (support-desk material, error messages, known issues, workarounds, how-to notes) and when not to use it (conceptual or reference questions should go to product documentation). It also covers the signed-in session requirement and the fallback behavior.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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