channels_create
Creates a new messaging channel in Pipedrive using a provider channel ID and name, with optional avatar and provider type.
Instructions
Create a new messaging channel in Pipedrive. Only admins are able to register new channels.
This endpoint requires the Messengers integration OAuth scope and the Messaging manifest ready for the Messaging app extension.
Required fields:
name: Name of the channel
provider_channel_id: ID of the channel in the provider system
Optional fields:
avatar_url: Avatar URL for the channel
template_support: Whether the channel supports message templates (default: false)
provider_type: Type of messaging provider (other, facebook, instagram, whatsapp, telegram, line, viber) (default: other)
Example: { "name": "My Channel", "provider_channel_id": "e283f878-7ef9-4294-8e5c-04a7d003fd92", "avatar_url": "http://my-domain.com/images/test.png", "template_support": false, "provider_type": "whatsapp" }
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Name of the channel (required) | |
| avatar_url | No | Avatar URL for the channel | |
| provider_type | No | Type of messaging provider | |
| template_support | No | Whether the channel supports message templates (default: false) | |
| provider_channel_id | Yes | ID of the channel in the provider system (required) |