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jira_jsm_queues

Read-only

List Jira Service Management queues by service desk ID to track and manage customer support requests.

Instructions

List Jira Service Management queues

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceDeskIdYesnumeric id passed as a string

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
totalNototal matches, which may exceed the items returned
isLastNotrue when this is the last page
valuesYespage contents
startAtNo0-based index of the first item in this page
maxResultsNopage size the server applied

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.5

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The readOnlyHint annotation already establishes this as a safe read, so the description is not obligated to repeat that. But it adds nothing further – no pagination behavior, no ordering, no rate-limit or scope notes – leaving the behavioral profile no richer than the annotation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence with zero filler. It is efficient, though its brevity edges toward under-specification rather than true conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

An output schema exists, so return values need not be explained, and the single parameter is fully documented in the schema. Still, for a JSM-specific tool the description says nothing about how serviceDeskId is obtained or what the queues represent, leaving a small but real gap.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and there is a single parameter, so the schema already documents serviceDeskId as a numeric string. The description adds no meaning beyond that, which matches the baseline 3 for full-coverage schemas.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (List) and resource (Jira Service Management queues), so the operation is unambiguous. However, it offers no differentiation from sibling tools and no scope detail (e.g., per service desk vs. global), which is why it falls short of a 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no when-to-use or when-not-to-use guidance, and no indication of prerequisites such as needing a service desk id. The agent gets a bare purpose statement with no routing context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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