create_ticket
Create a new support ticket with required subject and comment, plus optional priority, status, requester, assignee, group, type, and tags.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"subject": "<subject>",
"comment": "<comment>"
},
"name": "create_ticket"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| subject | Yes | Ticket subject | |
| comment | Yes | Ticket comment/description | |
| priority | No | Ticket priority | |
| status | No | Ticket status | |
| requester_id | No | User ID of the requester | |
| assignee_id | No | User ID of the assignee | |
| group_id | No | Group ID for the ticket | |
| type | No | Ticket type | |
| tags | No | Tags for the ticket |