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mattcoatsworth

Zendesk API MCP Server

by mattcoatsworth
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    TDQS

    D1.9/5.0

    Scored across 49 tools

    Disambiguation5/5

    Each tool targets a distinct resource and action, with no overlap. The pattern of resource-specific CRUD operations (e.g., create_article vs. delete_article) clearly separates concerns.

    Naming Consistency5/5

    All tools follow a consistent verb_noun pattern (e.g., create_article, get_article, list_articles). Minor pluralization for list operations is a standard and predictable convention.

    Tool Count2/5

    With 49 tools, the server is over-scoped. While Zendesk is complex, this many tools (25+) makes it difficult for agents to navigate and is considered excessive per the rubric.

    Completeness4/5

    The tool set provides full CRUD for 9 major resources plus extras like search and talk_stats. Only minor gaps exist (e.g., no get for chat or update for talk_stats), but core workflows are covered.

    Maintenance

    ActivityInactive
    ResponsivenessNo issues

    Resources