Enables AI agents to interact with Freshdesk, supporting ticket management, customer and company operations, agent lookup, and knowledge base search through natural language.
Enables AI assistants to connect with Freshservice ITSM for managing tickets, assets, agents, and organizational data through natural language. It provides a comprehensive set of tools for performing CRUD operations on service desk records and searching across the Freshservice platform.
Enables AI assistants to access and manage CRM data by creating contacts and companies, retrieving activities and conversations, and performing semantic search over previously retrieved information with built-in vector storage and caching.
Enables AI assistants to interact with CRM contacts, companies, activity, and conversations, and to perform semantic search across previously retrieved data.