Enables AI agents to interact with Freshdesk, supporting ticket management, customer and company operations, agent lookup, and knowledge base search through natural language.
Enables AI assistants to connect with Freshservice ITSM for managing tickets, assets, agents, and organizational data through natural language. It provides a comprehensive set of tools for performing CRUD operations on service desk records and searching across the Freshservice platform.
Enables AI agents to interact with a CRM covering companies, people, leads, deals, and more, with role checks, scoped agent keys, approval gates, and a shared audit trail.