Search SAP Knowledge Base (SAP Notes) for troubleshooting articles, bug fixes, patches, corrections, and known issues. Returns a ranked list of matching notes with metadata.

SAP Notes are official support articles that document: • Known bugs and their fixes • Patches and corrections for SAP software • Troubleshooting guides for specific errors • Performance optimization tips • Security vulnerabilities and patches • Missing or incorrect functionality

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ USE WHEN: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • User mentions "error", "issue", "bug", "problem", "not working" • User asks about "fixes", "patches", "corrections" • User reports unexpected behavior or incorrect functionality • User mentions specific error codes (e.g., "error 415", "dump ABAP_EXCEPTION") • User asks "why isn't this working?" or "how to fix?" • User references a specific Note ID (e.g., "Note 2744792")

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ DO NOT USE WHEN: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • User asks "how to configure" or "how to set up" → use sap_help_search instead • User wants implementation guides or best practices → use sap_help_search instead • User asks about product features or capabilities → use sap_help_search instead • User wants training materials or tutorials → use sap_community_search instead • User asks general "what is" questions → use sap_help_search instead

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ QUERY CONSTRUCTION: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Effective queries should:

1. Include specific error codes, messages, or transaction codes

2. Use SAP terminology (not generic terms)

3. Be concise (2-6 words typically)

4. Include product/module context if known

Query Formula: [Error Code/Transaction] + [Module/Component] + [Issue Type]

Examples: ✓ GOOD: • "error 415 CAP action" (specific error + context) • "MM02 material master dump" (transaction + module + issue) • "ABAP CX_SY_ZERODIVIDE" (specific exception class) • "S/4HANA migration performance" (product + issue) • "Note 2744792" (direct note ID lookup)

✗ BAD: • "how to configure SAP" (too vague, use sap_help_search) • "mm22" (transaction only, no issue context) • "I have a problem" (no specifics) • "SAP not working" (too generic)

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WORKFLOW PATTERN: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

1. Call sap_note_search(q="your query") to find relevant notes

2. Review results array for relevant note IDs

3. Call sap_note_get(id="note_id") for detailed content of top 2-3 notes

4. Synthesize answer from fetched note content

Example Chain: sap_note_search(q="OData gateway error") → Returns: [{id: "2744792", title: "OData Gateway 415 Error"}, ...] → Then call: sap_note_get(id="2744792") → Returns: Full note content with solution

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ IMPORTANT NOTES: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • SAP Notes require S-user credentials to access full content • Note IDs are typically alphanumeric (e.g., "2744792", "438342", "123ABC") • Results are ranked by relevance (best matches first) • Empty results suggest trying sap_help_search instead • Language parameter defaults to English (EN)

Fetch complete content and metadata for a specific SAP Note by ID. Returns full HTML content, solution details, and all metadata.

SAP Notes contain: • Detailed problem description • Step-by-step solution instructions • Root cause analysis • Affected releases/versions • Related notes and references • Corrections and patches • Implementation guides

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ USE WHEN: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • You have a Note ID from sap_note_search results • User asks for details about a specific note (e.g., "get details for note 2744792") • You need full solution steps, not just the summary • User wants to see the complete note content • You're following the search → get workflow pattern

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ DO NOT USE WHEN: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ • You don't have a specific Note ID (use sap_note_search first) • User hasn't asked for detailed note content (summaries may suffice) • Note ID is invalid (contains spaces or special characters) • You're just browsing/searching (use sap_note_search instead)

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ PARAMETER REQUIREMENTS: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Note ID Format: • Typically alphanumeric characters only • No spaces, no prefixes • Valid examples: "2744792", "438342", "3089413", "123ABC" • Invalid examples: "Note 2744792", "SAP Note 2744792", ""

If user input includes text, extract the ID only: "Note 2744792" → "2744792" "SAP Note 438342" → "438342"

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WORKFLOW PATTERN: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Typical usage flow:

1. Search for relevant notes: sap_note_search(q="OData 415 error")

2. Review search results, identify relevant note IDs: Results: [{id: "2744792", ...}, {id: "438342", ...}]

3. Fetch full content for top 2-3 relevant notes: sap_note_get(id="2744792") sap_note_get(id="438342")

4. Synthesize solution from full note content

Do NOT fetch all notes - only get details for the most relevant 2-3.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ERROR HANDLING: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Common errors and solutions:

• "Note ID must contain only alphanumeric characters" → Validate ID format before calling → Extract alphanumeric ID only from user input

• "Note not found" → Note ID doesn't exist or is invalid → Try searching again with different terms

• "Access denied" → Some notes require special S-user permissions → Inform user to access directly on SAP Support Portal

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ BEST PRACTICES: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

1. Always validate Note ID format (alphanumeric) before calling

2. Only fetch notes that are clearly relevant from search results

3. Limit to 2-3 note fetches per user query

4. Parse and summarize the HTML content field for users

5. Include the note URL in your response

6. Extract key sections: Symptom, Solution, Affected Releases