Genesys Flow MCP
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| GENESYS_REGION | Yes | Your Genesys Cloud region suffix, e.g., 'ie' for mypurecloud.ie | |
| GENESYS_CLIENT_ID | Yes | Your Genesys Cloud OAuth client ID | |
| GENESYS_CLIENT_SECERET | Yes | Your Genesys Cloud OAuth client secret (intentionally spelled this way) |
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Features and capabilities supported by this server
Protocol revision2025-11-25
| Capability | Details |
|---|---|
| tools | {
"listChanged": true
} |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
| get_ivrsA | Get all available IVRs from Genesys Cloud. |
| get_flow_by_nameB | Get a documented Genesys flow by IVR name. |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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